What are the responsibilities and job description for the Bilingual Customer Service Representative position at Marketing & Sales Firm?
Our company is looking to expand our diverse environment by hiring a Bilingual Customer Service Representative to join our team. Our company is based in the Houston area and provides advanced growth opportunities for anyone looking to give back to their community. We assist individuals with cutting-edge products and services and help customers on a day-to-day basis.
Our driving force is not only the expansion of our company but the culture we build for our employees. We are currently exceeding our company’s goals for the year and are growing at an exponential rate. Our Bilingual Customer Service Representative team serves as the foundation of our business and the liaison between our customers and clients. What makes our Bilingual Customer Service Representative team stand out is their ability to have unmatched interpersonal skills and leave an ever-lasting impression. We are looking for a Bilingual Customer Service Representative who has the utmost ability to work in a fast-paced environment and enjoys giving back to the community.
Responsibilities for our Bilingual Customer Service Representative :
- Forge genuine connections with customers through a demeanor characterized by warmth, courtesy, empathy, and professionalism, fostering trust and rapport.
- Provide education to customers on services we have to offer through in person interactions
- Guide customers through the sales process to ensure their qualifications and eligibility
- Work within a team environment and communicate effectively with both customers and team members
- Answering questions that may arise from customers and report directly to management if unsure
