What are the responsibilities and job description for the Temporary Part-Time Accounts Receivable Specialist position at MarketLab?
TEMPORARY PART-TIME ACCOUNTS RECEIVABLE SPECIALIST
ABOUT THE COMPANY
Marketlab is a supplier of unique and hard-to-find items for laboratory and healthcare professionals. Our history of innovation and reputation as an industry leader spans three decades. We are widely recognized as one of the most trusted names in the market because of our commitment to customer satisfaction.
Based in Grand Rapids, Michigan, Ascent Brands’ success is built upon a foundation of collaboration, innovation, and the belief that every team member plays a vital role in creating an exceptional customer service experience. Our team members form a close-knit community that demonstrate our five core beliefs, allowing our team to generate ideas and execute on our key results in an exciting, collaborative environment.
ABOUT THE POSITION
The role of the Temporary Accounts Receivable Specialist will be to perform all accounts receivable operations while safeguarding company assets. This position will also perform active analysis of customer accounts in order to maintain effective cash flow and satisfactory collection efforts. This is a temporary position and will last up to 150 days of employment.
This is a high volume department with the focus payment applications, collections, and deduction activity.
RESPONSIBILITIES AND DUTIES
- Maintain accounts receivable aging at an acceptable level to leadership through contact with the customers.
- Accurately process and apply customer payments via, lock box payments, credit card and electronic transfers.
- Responsible for determining appropriate course of action for customers who extend beyond credit terms and limits.
- Research and resolve complicated cash transactions, unapplied payments, credit card issues and manual transactions.
- Process customer credit memos and debit memos as needed.
- Responsible for exporting invoices.
- Review the accuracy of the invoice edit report.
- Report monthly to the AR/AP Supervisor on aged accounts receivable accounts and action plans for collection.
- Obtain credit information from customers as needed to adhere to policies.
- Respond to all customer inquiries, requests and payments (this includes accepting phone in credit card requests).
- Perform customer account maintenance as needed.
- Investigate and resolve any disputed charges to customers’ accounts; submitting information to collection agencies when appropriate.
EDUCATION AND EXPERIENCE
- Experience in accounts receivable responsibilities including payment applications, collections and credit analysis.
- Possess solid analytical skills, detail accuracy and attention to details.
- Ability to communicate effectively and professionally with external customers and/or co-workers (internal customers).
- Ability to multi-task and work in a fast-paced and dynamic environment.
- Ability to be a resource to other members of the accounting team.
