What are the responsibilities and job description for the Business Operations Support Rep position at Marketplace Brands, LLC?
Overview:
Business Operations Support Representative is a full-time entry level position providing operational support to the Operations Department. This position involves executing operational tasks like initiating, setting up, verifying, controlling, and following up on multiple projects with short deadlines. A successful candidate will be representing Marketplace Brands's brand across business operations. Must be able to perform well in complex situations with extreme attention to detail. Strong communicator and self-starter with a problem solving ability. This is a perfect opportunity for someone who wants to learn about business operations, learn new skills, and grow professionally.
Responsibilities:
- Assists the COO with daily operations of the Department.
- Sets-up new customer and vendor accounts, billing codes, and other data.
- Sets-up new items with new accounts.
- Assists with costing and purchasing.
- Assists with Sales Presentations.
- Prepares reports and analysis.
- Tracks data through Excel files and maintains accurate records.
- Verifies data accuracy per customer's QA requirements.
- Ensures open tasks and projects are followed up and completed by the deadline.
- Administratively supports the customer order process; may coordinate activity with vendors, sales staff, customer service representatives, billing representatives, warehouses, and shippers; may assist with making arrangements for shipments.
- Assists with data management in the ERP system.
- Prepares additional Excel files upon request.
- Works with multiple business lines to support operational success and development.
- Works with other departments to ensure successful operations, in adherence with the company's mission, values, goals, and budget.
- Assists with the development and implementation of protocols, policies, and procedures.
- Collaborates across multiple departments, often in real-time and on critical issues.
- Performs other duties as assigned.
Skills:
- 1-2 years in operations in the office environment.
- Associate degree in Business or Communications Preferred.
- Bilingual fluency in English and Spanish is preferred.
- Excellent communication skills, both written and verbal.
- Ability to self-start and self-manage, multitask, and prioritize one’s work in a fast-paced environment.
- Detail-oriented with strong organizational skills.
- Proficient in data entry and computer applications especially Microsoft Excel.
- Proven analytical skills.
- Execution mindset.
- Ability to resolve complex and time-sensitive problems using both established protocol and creative thinking, as necessary.
- Strong time management skills.
We offer competitive compensation and benefits packages, including health insurance, retirement plans, and paid time off. Join our team today and contribute to our mission of providing exceptional service to our customers.
Note: All positions at our company are paid.
Job Type: Full-time
Pay: $43,905.00 - $47,547.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer support: 2 years (Required)
Work Location: In person
Salary : $43,905 - $47,547