Exciting. Challenging. Rewarding . This is the type of career opportunity Marketplace Events offers to our team members. If you thrive in an environment that encourages accountability, creativity, teamwork, relationship building, customer service and sales excellence, we encourage you to explore becoming a member of our passionate team. Marketplace Events is committed to its vision and values. As an employer, we support employees in finding a work / life balance and recognize the importance of a vibrant and dynamic work environment.
This is a remote position working from home in Harrisburg. Our Pennsylvania and Ohio-based team is looking for top talent in Harrisburg to work remotely 80% of the time with the remaining 20% onsite at shows. This remote position is responsible for providing administrative and operational support for homes shows in the following markets produced by Marketplace Events or any event assigned by the Company : Philadelphia Suburbs (1), Harrisburg (2) and (1) additional show (east / mid US). The Show Coordinator works with the Operations Manager and Show Managers on day-to-day operations and with the sales team on general support with an emphasis on :
Key Responsibilities :
MarketSpace / Financial :
- Generating receipts, invoices and payment processing in Marketspace
- Ongoing maintenance of .dwg floorplans using Draftsight
- Assist sales team with collections efforts
- Assisting Show Manager with P&L maintenance, including sorting and recording bills in the show’s cost tracker
- Collecting electric and parking pass orders
Marketing :
Assists with the development of ticket partnerships and manages the coordination and execution of all ticket programs that include VIP, COMP, corporate, exhibitor and any specialty programs (where applicable)Creating and tracking promo codes and web buttons through TIX123Responsible for creating and eblasting select exhibitor communication, information provided from managementAssists management with Attendance Reporting including ticket provider setupAssists with coordination / development and gathering of content for the show guide programs
and show guide addendum
Update the visitor and exhibitor webpages for Show websites on a regular basis. This includes updating and uploading exhibitor forms and sales documents to the show websitesWorking knowledge of social media, access to the platforms and assisting with creative contentWorks with management to connect the show to the market through developing new relationships, partnerships, charitable affiliations, alliancesOperations :
Develop and maintain all supplier info, move in / out schedules, contact information, etc. on One Drive for all staff to access in remote office and onsiteManages the exhibitor badge programMaintaining the show office onsite throughout move-in, show, and move-out of assigned shows, including setting up and restocking the office and the coordination of show office staff, volunteer coordinator, temporary staff, contractors and volunteers, box office, exhibitor & visitor needs. (This requires irregular work hours, including weekends when shows are taking place)Responsible for booking hotel rooms for MPE staff, suppliers and celebrity guests and maintaining a relationship with our host hotelResponsible for vehicle rental and other staff travel arrangementsResponsible for executing the show decorator requirements (move in / move out schedule and floor plan, signage, drape plan, carpet plans, ballot boxes, radios, golf carts, other equipment as needed, etc.)Assists management with venue requirements (ordering onsite food, parking passes, security, staffing, ticket takers, liquor license requirement, food permits, etc.)Works with
management
decorator and venue to manage on-site logistics (move-in, move-out, security
procedures, labor, wait time, dock, traffic flow, health & safety)
Oversees implementation of Health & Safety regulations, execution and forms.Oversee box office in accordance with MPE best practices, including training and supporting box office staff onsite where box office is run by MPEAssist in key contracts – hotel, service providers, security, temps, audio-visual, box office / ticket sales, electricians, cleaning, display / feature builders, and others as necessary
Order exhibitor awards for all ShowsFeatures / Sponsorship / Promotions :
Assists management in the development of show themes, features, promotions, advertising, and sponsorship opportunities for improving exhibitor and customer attendanceDevelop stage schedule and presenters; hire / manage emcee / stage host(s)
where applicable)
Assists with signage, promotion execution, contests, travel arrangements, ticket and coupon programs; liaises with agencies as necessary
Assists in developing and executing sponsorships and their deliverables per agreement terms
General :
Fielding operational calls and general inquiries from exhibitors, consumers, and suppliersCustomer Service calls to each Exhibitor within one week of registering for the showMaintain OneDrive files for office documents and show files. Including digital copies of invoices, expenses, etc. Partner contracts, I.e., hotel, ticketing, decorator, venue, radios, stage presenters, etc.Travel to company meetings, shows and trainingResponsible for the management of the team’s vacation trackerOther duties as assignedKnowledge and Abilities
2 years of proven experience in an administrative / coordinator / event / customer service capacityGeneral accounting and financial knowledge - proficient math and strong analytical skillsStrong interpersonal and relationship-building skills – internally and externallyStrong communication skills – both oral and writtenExcellent organizational skills, including strong attention to detail and accuracy.A working knowledge of MS Office, Adobe, Canva, customer CRM systems as well as social media platformsSelf-starter with ability to work independently and in a team environmentAbility to manage time and meet deadlinesHigh level of emotional intelligence and self-awareness and stress management skillsPrefer experience in event / exhibitor or hospitality industryComfortability operating motor vehicle and a valid driver's licenseBenefits
Competitive base salary
Health, dental and vision benefits as well as 401k plan with 3% employer match
Generous paid time off program
A high-energy culture that rewards success
Employee Assistance Program
This position reports to the Operations Manager and Show Managers.
To apply for this opportunity, please submit your cover letter and resume to careers@mpeshows.com.
We thank all applicants for their interest. No phone calls or agencies, please.
