What are the responsibilities and job description for the Inbound Inside Sale Representative position at MarketStar?
If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.
About MarketStar
In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35 years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000 employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.
We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!
About The Inbound Inside Sales Representative
We are seeking an experienced and driven Inbound Inside Sales Representative to join our dynamic team. You will be responsible for handling inbound leads, qualifying potential customers, and driving sales opportunities. Your primary responsibilities will include managing inbound communications, understanding customer needs, and efficiently guiding leads through the sales process. At [Company Name - If you have one], we believe in fostering professional growth and providing opportunities for career advancement. This is a unique chance to develop your sales skills in a fast-paced, high-growth environment. We are committed to recognizing and rewarding talent, and we look forward to seeing you thrive with us.
Location: Hybrid - Salt Lake City, UT
What Will You Do?
In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:
About MarketStar
In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35 years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000 employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.
We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth!
About The Inbound Inside Sales Representative
We are seeking an experienced and driven Inbound Inside Sales Representative to join our dynamic team. You will be responsible for handling inbound leads, qualifying potential customers, and driving sales opportunities. Your primary responsibilities will include managing inbound communications, understanding customer needs, and efficiently guiding leads through the sales process. At [Company Name - If you have one], we believe in fostering professional growth and providing opportunities for career advancement. This is a unique chance to develop your sales skills in a fast-paced, high-growth environment. We are committed to recognizing and rewarding talent, and we look forward to seeing you thrive with us.
Location: Hybrid - Salt Lake City, UT
What Will You Do?
- Identify and qualify potential sales opportunities through inbound channels.
- Manage incoming calls, web forms, and chat requests from existing and new customers.
- Gather necessary information to understand customer requirements.
- Resolve customer queries and direct leads to the appropriate sales team members.
- Effectively qualify and route leads based on the nature of inquiries and requests.
- Handle objections to move leads through the sales process.
- Provide excellent customer experience by addressing inquiries and concerns with courtesy and professionalism.
- Focus on customer needs while ensuring a smooth handover to inside sales representatives.
- Align with and achieve set key performance indicators related to lead handling and qualification.
- Collaborate with the sales team to improve lead quality and conversion rates.
- 1 year of business sales experience (tech/software a plus).
- Motivated and positive professional with a desire to impact a growing business.
- Strong communication skills, both verbal and written.
- Excellent interpersonal skills and a customer-centric mindset.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Willingness to learn and adapt to new processes and procedures.
In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:
- Structured learning and career development programs
- Mental health program
- Generous Paid Time Off policy
- Paid medical leave
- Child/Dependent care reimbursement
- Education reimbursement
- 401k match, hardship loan program, access to financial wellness advisor
- Comprehensive healthcare coverage including medical, dental, and vision
