Sales Trainer - Mailchimp

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

About MarketStar

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35 years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000 employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth, as well as how you can make an impact by driving growth for your team. 

About The Sales Trainer - Mailchimp

We are seeking an experienced and enthusiastic Trainer to support our Mailchimp program, empowering users to maximize their effectiveness with this leading SaaS email marketing platform. You will play a crucial role in delivering engaging and informative training sessions, fostering a deep understanding of Mailchimp's features and best practices. At MarketStar, we're committed to professional growth, and this role offers a unique opportunity to develop your training expertise in a dynamic, tech-focused environment. We believe in recognizing and rewarding talent, and as you excel in this role, you'll find ample opportunities for career advancement.

Location: Hybrid - Salt Lake City, UT

What Will You Do?

• Design and deliver engaging training sessions (in-person, virtual, and recorded) on Mailchimp's features, functionalities, and best practices.
• Develop and update training materials, including presentations, guides, and tutorials, to ensure accuracy and relevance.
• Conduct needs assessments to identify knowledge gaps and tailor training content to specific audience requirements.
• Facilitate interactive learning experiences, including workshops, Q&A sessions, and hands-on exercises, to ensure effective knowledge transfer.
• Provide ongoing support to users, addressing their questions and challenges related to Mailchimp.
• Track and evaluate training effectiveness, gathering feedback and making adjustments to improve program outcomes.
• Work closely with the sales, marketing, and support teams to ensure alignment and consistency in messaging and training delivery.
• Maintain a deep understanding of Mailchimp's platform and stay up-to-date on new features and industry trends.
  
  

What Will You Need to Succeed?

• 3 year of experience in training or education, preferably in a tech or software environment.
• Strong knowledge of Mailchimp or similar email marketing platforms.
• Excellent presentation and facilitation skills, with the ability to engage diverse audiences.
• Strong communication skills, both verbal and written.
• Ability to create clear and concise training materials.
• Excellent interpersonal skills and a customer-centric approach.
• Ability to work in a fast-paced environment while managing multiple projects simultaneously.
• Willingness to learn and adapt to new technologies and training methodologies.
• Ability to learn quickly and retain technical information.
• Experience with learning management systems (LMS) is a plus.
  
  

What We Offer: 

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including: 

• Structured learning and career development programs
• Mental health program
• Generous Paid Time Off policy 
• Paid medical leave
• Child/Dependent care reimbursement 
• Education reimbursement
• 401k match, hardship loan program, access to financial wellness advisor
• Comprehensive healthcare coverage including medical, dental, and vision 
  
  

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.success@marketstar.com for assistance.