Senior Inside Alliance Partner Manager

If you are a current employee who is interested in applying to this position, please navigate to the internal Careers site to apply.

About MarketStar

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35 years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000 employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can’t wait to discuss how we can help you find growth! 

About The Senior Inside Alliance Partner Manager

The Inside Alliance Partner Manager is responsible for identifying and developing key account alliances and relationship programs designed to produce sales opportunities. This role involves recruiting, developing, and managing strategic partner alliances/partnerships and opportunity pipelines to ensure account retention, growth, and customer satisfaction. The Alliance Partner Manager will work towards mutual goals, strategies, and objectives to build awareness and support of the overall strategic benefits of the alliance.

Location: Utah Remote

What Will You Do?

• Stay informed on IT ecosystem trends including maintaining a deep understanding of current trends and developments within the IT ecosystem.
• Works collaboratively with partner and internal stakeholders on assigned Alliance Partner initiatives and projects.
• Develop and implement creative go-to-market (GTM) strategies that leverage the "better together" story to drive joint value propositions for Client and alliances relationships.
• Research, design, and deliver value-based business solutions to drive expanded Alliance relationships between Client and partners.
• Create and manage an opportunity pipeline in Salesforce as part of a greater team including reporting on pipeline and revenue.
• Perform metric-driven analysis of marketing and relationship effectiveness to ensure efforts are driving the desired business results.
• Work closely with the Client sales, marketing, and product teams to align on initiatives and achieve long-term customer success.
• Manage cross-functional projects (e.g., product, client, or market-specific).
• Manage business and technical escalations and communicate with stakeholders to maintain momentum and ensure success.
• Performs assigned duties associated with go-to-market execution and Client and/or Partner cooperate initiatives.
• Performs detailed data collection, documentation, and report generation to show ROI on the business efforts and to ensure we are maximizing all aspects of the motion.
• Establish regular interlocks across various internal and partner resources on alliance strategy, milestones, and projected results.
  
  

What Will You Need to Succeed?

• Product & Technical Knowledge: Able to leverage understanding of Client technology and ecosystem to help drive customer/partner success. Possess broad knowledge of telecommunications technologies, practices, and trends. Able to generate excitement with clients/partners about Client technologies and capabilities.
• Interpersonal & Communication Skills: Demonstrates strong interpersonal and communication skills and high levels of tact, diplomacy, and confidentiality. Tailors' communication approach to specific situations and audiences. Proactively identifies and recommends steps to address potential business, system, and process issues. Able to form relationships and communicate effectively with executive-level decision makers.
• Judgment & Problem Solving: Applies analytical skills to evaluate and interpret complex sales, marketing, relationship, and associated process-related situations. Integrates trends, data, and information into forecasts, plans, models, and recommendations. Creates graphs, spreadsheets, charts, and reports that contain relevant process and business performance data that can be clearly understood by technical and non-technical audiences.
• Business Perspective: Possesses clear understanding of Client’s business strategy, competitive strengths, and opportunities. Understands industry trends and emerging challenges. Understands how effective and collaborative partner relationships contribute to organizational and company success.
• At least 3 years of experience within Alliance or Channel Sales
• Strong time and project management organizational skills
• Proficiency with using Microsoft Office and Salesforce.com preferred
• Demonstrated ability to build customer and sales-based relationships
• Strong written and verbal presentation skills
• Experience with setting and exceeding sales goals
• Able to multi-task, manage time effectively and adapt to change
• Able to analyze and interpret data to develop and implement strategic plans is preferred
• Previous experience with account management or prior experience in sales or technology preferred
  
  

What We Offer: 

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including: 

• Structured learning and career development programs
• Mental health program
• Generous Paid Time Off policy 
• Paid medical leave
• Child/Dependent care reimbursement 
• Education reimbursement
• 401k match, hardship loan program, access to financial wellness advisor
• Comprehensive healthcare coverage including medical, dental, and vision 
  
  

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at people.sucess@marketstar.com for assistance.