What are the responsibilities and job description for the Director of Revenue Operations position at MarkJames Search?
Our client, a Series B SaaS firm, are hiring for a Director of Revenue Operations to play a key role in aligning Sales, Marketing, and Customer Success through data-driven insights and streamlined processes.
This position focuses on leveraging analytics to uncover revenue opportunities, enhance sales and marketing efficiency, and improve customer retention. The ideal candidate is a strategic thinker who excels at optimizing operations, removing obstacles in the sales funnel, and driving automation across revenue-generating functions.
Key Responsibilities
- Develop and implement analytical frameworks to enhance sales performance, minimize customer churn, and drive overall revenue growth.
- Work closely with Sales, Marketing, and Customer Success to define key business questions, design data-driven experiments, and generate actionable insights.
- Build and manage performance dashboards, providing visibility into pipeline health, forecasting accuracy, and conversion rates.
- Leverage predictive modelling to anticipate market trends, customer behavior, and sales opportunities.
- Present data-backed recommendations to leadership and cross-functional teams, promoting a culture of strategic decision-making.
- Oversee and enhance the technology stack across Marketing, Lead Generation, Sales, and Customer Success, ensuring the right tools are in place to drive efficiency.
- Develop and manage a structured Revenue Operations roadmap, setting priorities based on quantitative and qualitative business needs while tracking progress.
- Prepare executive-level presentations for leadership reviews and quarterly business updates.
- Stay informed on industry best practices, emerging analytics trends, and advancements in revenue operations.
- Lead and mentor a Revenue Operations team, overseeing key areas such as sales compensation strategy, go-to-market (GTM) planning, and tech stack optimization.
Requirements
If you thrive in an environment where data, strategy, and execution intersect to drive revenue growth, we’d love to hear from you!
Apply online for consideration.
