IT Systems Administrator

Overview

Markley is New England’s largest and longest operating multi-tenant, mission-critical telecommunication, and data center with facilities in Boston and Lowell MA. Markley Properties is looking to add a highly skilled IT Systems Administrator to the team. As a key member of the Technology Team, you will be evaluating, and delivering solutions for both our internal IT organization, as well as for our expanding client services.

• This position is based in our Lowell facility and will require travel to the Boston facility two times a week
  
  

Essential Duties And Responsibilities

• Provide direct support for end user computing needs of the company.
• Using our ticketing system, responding to support requests logged by users.
• Onboard and offboard employees and contractors per policy and procedures.
• Maintain up to date knowledge of Office 365, Okta, Windows, Active Directory, OSX, Zoom,
• Teams, Slack, Jira, Confluence, secure printing, and other software used by users.
• Recommend end user computing tools, applications and services based on business needs
• Maintain hardware and software asset inventory for end user computing
• Maintain software versions and patching per policy and procedures
• Recommend new operational procedures to maintain audit compliance and operational rigor
• Follow established operational procedures.
• Maintain current knowledge of end user computing hardware and software
• Work closely with IT security to respond to end user computing security gaps and incidents.
• Enforce compliance for physical and logical security controls as appropriate.
• Support complex audio visual systems for zoom and teams
• Support VoIP system
• Responsible for information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Markley Group information assets in accordance with the company's information security program