What are the responsibilities and job description for the Account Director (Design) position at Marks, an sgsco company?
Position Summary
This position is located on-site with our client in NY and will service our client by developing and applying insight-based business, workflow and design solutions that meet and exceed the expectations of our client partners. In-take, manage, and lead all business & design solutions across our clients internal organization while coordinating with Marks cross discipline teams to deliver with excellence. You will also act as the strategic business leader and develop relationships to become a trusted resource our clients rely on to address business, design, and production challenges.
As the Account Director you will be responsible for maintaining the Client Relationship, governing workflows, owning all aspects of work, artwork, product, resourcing, and the dedicated forecast and P L for the account. The growth of the business partnership lies in client satisfaction and relationship, revenue generation (net new and current), contributing margin, successful achievement of identified KPIs, and cultural impact and growth of both direct and indirect teams. Your business brain is balanced with your creative brain. You celebrate a perfectionist lens for business, brand stewardship, design adaptation, and production all backed by strategic acumen. You understand the role design thinking plays in consumer conversion and the impact of great creative, production, and packaging assets.
Major Responsibilities
- Immerse in client's production, design culture, and marketing
- Develop strategic plans and manage the business relationship
- Blend business and creative skills to meet client needs
- Lead project kick-offs, brainstorming sessions, and client meetings, ensuring smooth project workflow in conjunction with all team members and with client
- Provide strategic direction / rationale and quality check on all design work to ensure high standards are met, error-free
- Write briefs in conjunction with the client, align on design objectives and design intent. Ensure the designs presented align with the approved briefs
- Lead account and creative teams effectively to deliver on day to day outputs
- Apply insights to creative and present effectively to clients
- Ability to multi-task and problem-solve on a daily basis and connect into the greater production teams for the end to end offer
- Ongoing - recommend improvements in the design process and utilization of resources to optimize efficiencies
- First point of escalation and responsibility to the account team
- Load leveling, and scheduling will be required, and relationships with cross discipline teams to deliver on workflow
- Leading KPIs and action responsibilities through leadership
- Act as a strategic partner to your team and client - bring forth innovation and brainstorming future forward solutions
Success in this role is achieved by consistently demonstrating the ability to manage, oversee and work against the clients' priorities, uphold the Design Pillar Standard of Excellence, manage multiple priorities, and make sound decisions to ensure the business moves forward.
Ideal Candidate
Education
General Requirements
Physical Requirements
Marks is a brand design and experience agency that is uniquely constructed to enable brands to win in an age of constant change. Fueled by our dual vantage points - embedded partners and future-forward experts - we build brand momentum to move fast, move forward, and move confidently.
As a full-service agency, our expertise extends across all facets of the branding spectrum : strategy, innovation, design, adaptation, integrated marketing communications. Together, we are 600 people across 12 studios and 8 countries.
Marks is part of SGS & Co, a brand impact group built with the agility and inventiveness that enables our clients to thrive. Our sister company, SGS, is an integrated packaging and marketing company. Together, we shift brands to impact.
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)