Demo

Account Director (Design)

Marks, an sgsco company
New York, NY Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/17/2025

Position Summary

This position is located on-site with our client in NY and will service our client by developing and applying insight-based business, workflow and design solutions that meet and exceed the expectations of our client partners. In-take, manage, and lead all business & design solutions across our clients internal organization while coordinating with Marks cross discipline teams to deliver with excellence. You will also act as the strategic business leader and develop relationships to become a trusted resource our clients rely on to address business, design, and production challenges.

As the Account Director you will be responsible for maintaining the Client Relationship, governing workflows, owning all aspects of work, artwork, product, resourcing, and the dedicated forecast and P L for the account. The growth of the business partnership lies in client satisfaction and relationship, revenue generation (net new and current), contributing margin, successful achievement of identified KPIs, and cultural impact and growth of both direct and indirect teams. Your business brain is balanced with your creative brain. You celebrate a perfectionist lens for business, brand stewardship, design adaptation, and production all backed by strategic acumen. You understand the role design thinking plays in consumer conversion and the impact of great creative, production, and packaging assets.

Major Responsibilities

  • Immerse in client's production, design culture, and marketing
  • Develop strategic plans and manage the business relationship
  • Blend business and creative skills to meet client needs
  • Lead project kick-offs, brainstorming sessions, and client meetings, ensuring smooth project workflow in conjunction with all team members and with client
  • Provide strategic direction / rationale and quality check on all design work to ensure high standards are met, error-free
  • Write briefs in conjunction with the client, align on design objectives and design intent. Ensure the designs presented align with the approved briefs
  • Lead account and creative teams effectively to deliver on day to day outputs
  • Apply insights to creative and present effectively to clients
  • Ability to multi-task and problem-solve on a daily basis and connect into the greater production teams for the end to end offer
  • Ongoing - recommend improvements in the design process and utilization of resources to optimize efficiencies
  • First point of escalation and responsibility to the account team
  • Load leveling, and scheduling will be required, and relationships with cross discipline teams to deliver on workflow
  • Leading KPIs and action responsibilities through leadership
  • Act as a strategic partner to your team and client - bring forth innovation and brainstorming future forward solutions

Success in this role is achieved by consistently demonstrating the ability to manage, oversee and work against the clients' priorities, uphold the Design Pillar Standard of Excellence, manage multiple priorities, and make sound decisions to ensure the business moves forward.

Ideal Candidate

  • You have experience in setting up and working in an onsite environment as a Business Leader, Mentor and trusted partner
  • You have managed clients with multi stakeholders, working across levels, and teams to grow client relationships and deliver on business needs
  • You're a motivated problem solver with an appetite for growth in a fast-moving, industry-defining business
  • You have a positive, proactive attitude towards opportunities and potential problems
  • You are excited and motivated to work on one of the most recognizable brands
  • You possess superior written and interpersonal communication skills that can flex and navigate easily across clients, onsite and offsite teams
  • You have a curious nature and a commitment to continuous learning, be passionate about design trends and retail innovations
  • You have experience managing / mentoring account team members and designers
  • You can evaluate design effectiveness and brand performance across all media types
  • You have a thorough understanding of the creative process and have a strategic mindset
  • Education

  • Bachelor's degree in Marketing, Business Administration, Graphic Management Services or Design
  • Minimum 10-12 years of experience in brand stewardship, and account management
  • Minimum 8-10 years of experience working with clients on brand strategy, concept, creation and design adaptation with specific knowledge in packaging design
  • Minimum 8 years of experience in visual communication, campaign management, planning and production
  • Proficient using PC platform and Mac OS, Microsoft Word, Excel, and PowerPoint (or Keynote)
  • General Requirements

  • Comply with all Company standards, applicable regulation and departmental Standard Operating Procedures
  • Comply with Company EH&S policies and procedures to maintain a safe work environment.
  • Keep work area organized and clean
  • Work additional hours when necessary to meet client expectations
  • Assist in any additional responsibilities, as directed by management. This job description is not intended to be all inclusive. You may be required to perform other reasonably related business duties as assigned by your manager or other management personnel
  • Physical Requirements

  • Occasionally required to walk, sit, use hands, reach with hands and arms, balance, stoop, talk, or hear
  • Occasionally lift / move up to a specified weight
  • Specific vision abilities required
  • Marks is a brand design and experience agency that is uniquely constructed to enable brands to win in an age of constant change. Fueled by our dual vantage points - embedded partners and future-forward experts - we build brand momentum to move fast, move forward, and move confidently.

    As a full-service agency, our expertise extends across all facets of the branding spectrum : strategy, innovation, design, adaptation, integrated marketing communications. Together, we are 600 people across 12 studios and 8 countries.

    Marks is part of SGS & Co, a brand impact group built with the agility and inventiveness that enables our clients to thrive. Our sister company, SGS, is an integrated packaging and marketing company. Together, we shift brands to impact.

    Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Account Director (Design)?

    Sign up to receive alerts about other jobs on the Account Director (Design) career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $212,382 - $320,544
    Income Estimation: 
    $252,912 - $368,248
    Income Estimation: 
    $78,252 - $113,319
    Income Estimation: 
    $168,296 - $226,155
    Income Estimation: 
    $103,275 - $152,386
    Income Estimation: 
    $130,351 - $192,268
    Income Estimation: 
    $168,526 - $245,699
    Income Estimation: 
    $212,382 - $320,544
    Income Estimation: 
    $252,912 - $368,248
    Income Estimation: 
    $168,526 - $245,699
    Income Estimation: 
    $212,382 - $320,544
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Marks, an sgsco company

    Marks, an sgsco company
    Hired Organization Address Toronto, OH Full Time
    Who are we? Marks is a consumer experience agency creating engaging moments across the entire brand spectrum - from bran...
    Marks, an sgsco company
    Hired Organization Address Cincinnati, OH Full Time
    Agency Overview Marks is a brand design and experience agency constructed to meet the unique and dynamic conditions of t...
    Marks, an sgsco company
    Hired Organization Address Toronto, IN Full Time
    Who are we? Marks is a consumer experience agency creating engaging moments across the entire brand spectrum - from bran...
    Marks, an sgsco company
    Hired Organization Address Cincinnati, OH Full Time
    Who are we? Marks is a brand design and experience agency creating engaging moments across the entire brand spectrum - f...

    Not the job you're looking for? Here are some other Account Director (Design) jobs in the New York, NY area that may be a better fit.

    Regulatory Affairs Director - Oncology

    10001224 - Assoc Director Regulatory, New York, NY

    Account Director

    Klick, New York, NY

    AI Assistant is available now!

    Feel free to start your new journey!