What are the responsibilities and job description for the Front Desk Dental Coordinator position at Marks Family Dentistry?
We are a fun, friendly new practice with an established patient base seeking a front dental coordinator to add to our team! We're searching for a dependable team player that is looking for a dental office to call home. Monday - Thursday work week with a scheduled hour lunch. The applicant would be responsible for maintaining a great patient experience. They would play a crucial role in the flow and success of the office by managing the schedule, coordinating with patients, billing, and working with insurance. Dental office experience is a requirement!
Responsibilities:
- Greet and check-in patients as they arrive
- Serve as the main point of contact at the front desk
- Manage office schedule and update any appointment changes
- Schedule appointments and send appointment reminders
- Answer phone calls and emails in a timely and professional manner
- Verify dental insurance
- Ensure all patients leave with proper follow-up and recare appointments
- Perform general front office duties
- Work closely with clinical staff and other front office staff to assure smooth flow of patient care
- Collect and account for patient fees including copays, deductibles, and coinsurance
- Dental software knowledge (Eaglesoft preferred)
- Maintain an organized waiting area
- Perform general clerical work and filing
- Develop professional, helpful and effective relationships with patients
- Maintain the highest level of confidentiality and appropriate boundaries with patients
- Other duties may be assigned
Qualifications:
- A high school diploma or equivalent
- One (1) year experience preferred as a general office clerk with basic math and accounting skills and previous cash handling experience
- Must hold and maintain a valid driver’s license
- Dental experience REQUIRED
- Front desk, admissions, billing, and/or collections experience
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- No weekends
Work Location: In person
Salary : $18