Accounts Receivable Supervisor

Job Title: Accounts Receivable Supervisor 

Reports To: Director of Billing and Payroll 

Salary: $70,000 - $75,000/year 

Job Summary: 

The Accounts Receivable Supervisor is responsible for managing and overseeing the accounts receivable functions of the agency. This role ensures the accurate and timely billing of services, effective collection of payments, and management of financial records. The Accounts Receivable Supervisor plays a crucial role in maintaining the agency’s financial health and supporting overall operational efficiency. 

Key Responsibilities: 

Supervision and Leadership: 

Oversee and manage the accounts receivable team, providing guidance, training, and performance evaluations. 

Assign and review daily tasks to ensure accuracy and adherence to agency policies and procedures. 

Require minimal supervision from B/P Director and is able to manage a team independently. 

Work closely with other departments, including care coordinators and other administrative staff, to ensure seamless billing and collection processes. 

Billing and Invoicing: 

• Collaborates with Billing Coordinator to ensure accurate and timely billing of services rendered to clients. 

Collections Management: 

• Develop and implement effective collection strategies to minimize overdue accounts. 
• Monitor accounts receivable aging reports, follow up on overdue accounts, and coordinate collection efforts. 
• Stablish positive relationships with MLTCs to facilitate prompt resolution of open accounts.  
• Diligently research and resolve denials. 

Financial Reporting and Analysis: 

• Prepare and analyze accounts receivable reports, including aging reports, cash flow projections, and collection performance metrics. 
• Provide insights and recommendations to improve collection processes and financial performance. 

Compliance and Accuracy: 

• Ensure compliance with all relevant regulations, including billing and coding guidelines, MLTC requirements, and agency policies. 
• Conduct regular audits of accounts receivable transactions to ensure accuracy and integrity. 

System and Process Improvement: 

• Identify opportunities for process improvements and implement changes to enhance efficiency and accuracy in accounts receivable operations. 
• Manage the integration and use of accounting software and systems related to accounts receivable. 

Qualifications: 

• Bachelor’s degree in accounting, finance, business administration, or a related field preferred; relevant work experience may be considered in lieu of a degree. 
• Proven experience in accounts receivable, with at least 3-5 years of experience in a supervisory role, preferably within a home care or healthcare setting. 
• Strong understanding of billing practices, accounts receivable processes, and financial regulations. 
• Excellent analytical skills and attention to detail. 
• Proficiency in home care software HHA Exchange and Microsoft Office Suite (Excel, Word, etc.). 
• Strong communication and interpersonal skills, with the ability to manage conflicts and build positive relationships with clients and team members. 
• Ability to work independently and manage multiple tasks in a fast-paced environment.