What are the responsibilities and job description for the Onsite Account Director (Brand and Packaging Design) position at Marks?
Position Summary
This position is located on-site (2-3 days per week) with our client in NY and will service our client by developing and applying insight-based business, workflow and design solutions that meet and exceed the expectations of our client partners. In-take, manage, and lead all business & design solutions across our client's internal organization while coordinating with Marks cross discipline teams to deliver with excellence. You will also act as the strategic business leader and develop relationships to become a trusted resource our clients rely on to address business, design, and production challenges.
As the Account Director you will be responsible for maintaining the Client Relationship, governing workflows, owning all aspects of work, artwork, product, resourcing, and the dedicated forecast and P L for the account. The growth of the business partnership lies in client satisfaction and relationship, revenue generation (net new and current), contributing margin, successful achievement of identified KPIs, and cultural impact and growth of both direct and indirect teams. Your business brain is balanced with your creative brain. You celebrate a perfectionist lens for business, brand stewardship, design adaptation, and production all backed by strategic acumen. You understand the role design thinking plays in consumer conversion and the impact of great creative, production, and packaging assets.
Major Responsibilities
- Immerse in client's production, design culture, and marketing
- Develop strategic plans and manage the business relationship
- Blend business and creative skills to meet client needs
- Lead project kick-offs, brainstorming sessions, and client meetings, ensuring smooth project workflow in conjunction with all team members and with client
- Provide strategic direction / rationale and quality check on all design work to ensure high standards are met, error-free
- Write briefs in conjunction with the client, align on design objectives and design intent. Ensure the designs presented align with the approved briefs
- Lead account and creative teams effectively to deliver on day to day outputs
- Apply insights to creative and present effectively to clients
- Ability to multi-task and problem-solve on a daily basis and connect into the greater production teams for the end to end offer
- Ongoing - recommend improvements in the design process and utilization of resources to optimize efficiencies
- First point of escalation and responsibility to the account team
- Load leveling, and scheduling will be required, and relationships with cross discipline teams to deliver on workflow
- Leading KPIs and action responsibilities through leadership
- Act as a strategic partner to your team and client – bring forth innovation and brainstorming future forward solutions
Success in this role is achieved by consistently demonstrating the ability to manage, oversee and work against the clients’ priorities, uphold the Design Pillar Standard of Excellence, manage multiple priorities, and make sound decisions to ensure the business moves forward.
Ideal Candidate
Education and Experience
General Requirements
Physical Requirements
Marks is a brand design and experience agency that is uniquely constructed to enable brands to win in an age of constant change. Fueled by our dual vantage points – embedded partners and future-forward experts – we build brand momentum to move fast, move forward, and move confidently.
As a full-service agency, our expertise extends across all facets of the branding spectrum : strategy, innovation, design, adaptation, integrated marketing communications. Together, we are 600 people across 12 studios and 8 countries.
Marks is part of SGS & Co, a brand impact group built with the agility and inventiveness that enables our clients to thrive. Our sister company, SGS, is an integrated packaging and marketing company. Together, we shift brands to impact.
Compensation Details
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $140K - $150K USD annually. Ultimately, in determining pay, we will consider the successful candidate’s location, experience, and other job-related factors.
Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short / long term disability and 401(k) Savings Plan. This role is also eligible for Flex PTO.
Salary : $140,000 - $150,000
