What are the responsibilities and job description for the Security Command Center Operator position at Marksman Security?
Overview:
Qualifications:
Marksman Security Corporation is hiring immediately for a Security Command Center Operator!
This position oversees the daily security operations of a 24/7 central monitoring Command Center. This position will be responsible for monitoring, directing, and responding to security and safety issues while ensuring the appropriate response is deployed efficiently and effectively.
Dunwoody, GA
$21.00/hour
Responsibilities:
Benefits:
- Insurance: medical, vision and dental
- Short term disability
- Critical care/Hospital Indemnity
- Complimentary life insurance
- Pet insurance
- Legal assistance/guidance
- Identity theft protection
- Paid on the job training
- Paid time off
- Bi-Weekly Pay
- Competitive compensation
- Career advancement opportunities
- Continuous learning opportunities through LMS
- Employee referral bonus program
- Employee assistance program (EAP)
- Employee recognition events
- Employee performance incentives/rewards
- Professional growth and development opportunities
- 401k
Responsibilities:
- Monitor emails and phone correspondence to requests and inquiries appropriately
- Provide interactive monitoring and incident response to protect client locations from intrusion, theft and other unauthorized or criminal activities
- Proactively preventing and re-actively intervening in real-time situations
- Make periodic virtual patrols of the facility to check for unsafe conditions, hazards, security violations, and unauthorized persons
- Report security violations and provide guidance to support staff to properly resolve issues
- Utilize internal communications systems including radio, telephone, and computer-based software with a high level of professionalism
- Dispatch security personnel and law enforcement as needed
- Provide security support for various client projects and events
- Accurately document events and create incident reports for management and clients
Qualifications:
- At least 21 years of age or older
- Two or Four-year degree and/or equivalent work experience
- Experience in Security, Law Enforcement, Military, Loss Prevention, and/or Exceptional Customer Service experience
- Strong computer and/or technology skills
- Strong attention to detail
- Effective communicator - written and spoken communciation skills
- Ability to multitask and deal with competing priorities
- Professional demeanor and problem solving skills
- Experience executing radio and telephone communications
- Proven experience working as a dispatcher, call center representative and/or security command center operator
- Ability to maintain the confidentiality of sensitive information
- Be available to work on weekends
- Dependability is a must
Salary : $21
