What are the responsibilities and job description for the Salesforce Systems Administrator position at Markt (MLS Services)?
The Company: Markt is a professional services organization dedicated to supporting MLSs and associations. While it initially just served its MLS owners (ARMLS, Metro MLS, realMLS), Markt has significantly expanded, completing projects for over a dozen other MLSs and associations across the United States. Its wide range of services includes email marketing, employee recruitment, member surveys, market research, branding, and more.
A Salesforce Administrator solves business problems by customizing the Salesforce Platform. They build, configure, and automate technology solutions to deliver business value. Salesforce Administrators work with stakeholders to define system requirements and customize the platform. Most importantly, they enable users to get the most out of Salesforce technology. User management: Create, manage, and deactivate users, and manage their profiles and roles.
This is hybrid role which requires 1-2 days a week in our Tempe, Arizona office. All candidates need to be local to Arizona and willing to be onsite each week on the scheduled days.
- System configuration: Customize fields and layouts
- Data management: Import and export data, and maintain data integrity
- Security: Set sharing rules and organization-wide defaults to ensure users only see relevant information
- Automation: Design processes to reduce manual tasks
- Integration: Install and configure third-party integrations
- Troubleshooting: Identify and resolve problems
- Training: Teach users how to use Salesforce properly
- Staying up to date: Keep current on new Salesforce features
- Archiving: Archive data for compliance reasons, and archive or purge documents, emails, and tasks to reduce storage costs
- Updating road maps: Update system road maps to summarize new features and upgrades
- Collaborating: Work with stakeholders to meet organizational requirements
- Building reports: Create reports, dashboards, and workflows
- Customizing apps: Customize and maintain Sales Cloud and Service Cloud apps
- Service Cloud required
- MailChimp Integration Nice to Have
Salary : $85,000 - $115,000