What are the responsibilities and job description for the Fitness Welcome Desk Receptionist / Part-Time position at Marlene Meyerson JCC Manhattan?
JOB TITLE : Fitness Welcome Desk Receptionist / Part-Time
DUTIES & RESPONSIBILITIES :
- Consistently offer the highest level of personalized member service while maintaining a positive, enthusiastic, and helpful attitude.
- Adhere to the JCC policies and procedures and enforce member rules and regulations.
- Warmly greet members and guests as they approach the fitness center area.
- Answer questions and provide information in a clear and friendly manner.
- Make appropriate referrals and recommendations upon request.
- Listen and direct members' concerns and complaints to the appropriate manager.
- Check members & guests into the facilities and classes. Register guests and collect fees for classes, passes or programs. Verify account status. Account for all class participants.
- Answer phone calls in a friendly, helpful and timely manner; transfer calls appropriately.
- Follow established procedures for collecting money and preparing receipts.
- Monitor lost and found items as well as equipment. Report repairs.
- Perform administrative duties including sending and receiving daily emails, computer entry, faxing, photocopying, creating posters, updating bulletin boards, etc.
- Inventory and maintain all saleable front desk items.
- Wear your uniform and follow all dress code regulations.
ADDITIONAL DUTIES
JOB REQUIREMENTS
EDUCATION & EXPERIENCE
Individual shift hours vary.
