Sales Support Specialist

Status: Fulltime/Regular employee

Schedule: Mon. – Fri., some overtime and Saturdays.

Pay: $47,000-$65,000/annually (non-exempt)

Benefits: Full Benefit package including medical, dental, life and disability insurance; paid time-off and holidays.

DUTIES / RESPONSIBILITIES:

Sales Coordinator is responsible for ensuring our customers receive a world class experience. Utilize the SERVANT LEADERSHIP approach to develop, direct, and implement the sales and production process. Provide world class customer care as a Sales Coordinator using a SERVANT ORIENTED approach to customers.

• Develop and maintain complete understanding of product offerings, pricing structure, and internal systems
• Facilitate the order entry process and provide accurate and timely information flow between the home building facility and our retailers
• Provide necessary administrative support to the Business Development Manager and Customer Success Managers.
• Actively participate in Sales Department initiatives to improve our “products” and “services”.
• Maintain data tracking, spreadsheet, develop marketing support and product specification.
• Perform additional functions at the request of the Brand Experience Manager, or CSM related to generating sales and providing the best possible support to our customers
• Other responsibilities as assigned.

CORE COMPETENCIES AND JOB REQUIREMENTS:

• Speed, accuracy, and attention to detail.
• Customer service experience with emphasis on direct relationship-building.
• Excellent customer service skills and able to handle difficult situations in a professional and courteous manner.
• Experience with MS Office Suite.
• Experience with multiple software platforms (high software learning aptitude)
• High school diploma or GED
• One to three years of experience in Sales or Home Building facility.
• Excellent interpersonal, written, and verbal communication. Must be able to communicate effectively and constructively with all levels in the organization.

KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS:

• Able to learn product.
• Typing proficiency and high degree of computer software literacy
• Flexible and empathetic demeanor
• Must be detail-oriented and organized
• Effective organizational and time management skills
• Able to work under limited supervision
• Able to effectively participate in and oversee multiple projects at a times.
• Able to organize, prioritize, and deliver projects within deadlines and adhere to tight deadlines.

KEY VALUES REQUIRED:

• Ideal Team Player – Humble, Honest & Smart
• Trustworthy – Have good sense of judgment and decision making, honesty in all situations, and capable of handling and maintaining highly confidential information.
• Continuous willingness to learn, grow, and gain understanding as a leader in our organization

PHYSICAL DEMANDS:

• Sitting at a desk for extended periods of time including extended hours in front of a computer screen.
• Continuously requires ability to see, hear and speak.
• Frequently requires sitting, fine dexterity, and standing.
• Ability to walk on uneven surfaces, climb stairs, bend, stoop, reach overhead, work outside and in non-climate-controlled environment, and tolerate exposure to loud noises and machinery, dust and chemicals.
• Lifting up to 20-lbs.

All applications must be submitted via our company site: https://claytonhomes.wd1.myworkdayjobs.com/ClaytonCareers?location=Hermiston, Oregon&locations=1962f4c64062101ed0009eace9550000

Job Type: Full-time

Pay: $23.00 - $31.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Compensation Package:

• Commission pay

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Did you apply on the Clayton Careers site (https://claytonhomes.wd1.myworkdayjobs.com/ClaytonCareers?locations=1962f4c64062101ed0009eace9550000)?
• Do you understand that you will not be contacted unless you apply on the Clayton Careers site?

Education:

• Associate (Preferred)

Experience:

• Social media marketing: 1 year (Preferred)

Work Location: In person

Salary : $47,000 - $65,000