What are the responsibilities and job description for the Host/Hostess position at MARLEYS BAR & GRILL?
Overview
We are seeking a friendly and organized Host/Hostess to join our team in delivering exceptional dining experiences. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring smooth operations within the restaurant. Your ability to communicate effectively and manage guest relations will be key to your success in this role.
Responsibilities
- Greet guests warmly upon arrival and guide them to their tables.
- Manage reservations and maintain an organized seating chart to optimize table turnover.
- Answer phone calls with excellent phone etiquette, assisting with reservations and inquiries.
- Provide information about menu items, specials, and restaurant policies to guests.
- Collaborate with servers and kitchen staff to ensure timely service and guest satisfaction.
- Address guest concerns promptly and professionally, striving to enhance their dining experience.
- Assist in maintaining cleanliness and organization of the front-of-house area.
Experience
- Previous experience in guest services or food service is preferred.
- Familiarity with POS or other point-of-sale systems is a plus.
- Strong customer service skills with the ability to communicate effectively with guests and team members.
- A positive attitude and a willingness to help create memorable experiences for our guests are essential.
- Ability to work in a fast-paced environment while maintaining attention to detail.
Join our dynamic team as a Host/Hostess where your contributions will be valued, and your passion for hospitality will shine!
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $15