Technician, Special Hazards

Marmic Fire & Safety: 

Are you committed to community safety? We work hard to protect clients, customers, and teammates from fire hazards by installing, maintaining, and inspecting fire suppression systems. Our fire suppression systems ensure uninterrupted operations in businesses you likely visit, and our technicians take pride in their communities, prioritizing safety for all. If you share this passion and commitment, let's talk about how you can join us in our mission and build your future with us!

Position Summary:

The Special Hazards Technician at Marmic Fire and Safety plays a pivotal role in ensuring the effective installation, maintenance, and servicing of specialized fire protection systems designed for unique or high-risk environments. This position is responsible for working with advanced fire suppression technologies, including clean agent systems, foam systems, and other special hazard solutions. You will be tasked with conducting detailed inspections, performing system tests, and addressing complex technical issues to ensure all systems operate reliably and meet stringent safety and compliance standards.

Benefits & Perks: 

At Marmic Fire and Safety, we offer more than just competitive pay. As a full-time employee, you'll enjoy a range of great benefits, including the below. Join us and enjoy a rewarding career with excellent perks!

• Weekly paychecks
• Pay progression based on performance and NICET certification advancement.
• Company-paid training programs and on-the-job training.
• Potential for a sign-on bonus.
• Tele-health services if healthcare coverage is elected.
• 401K plan with up to a 4% company match.
• Medical, Dental and Vision Insurance effective the first of the month following your start date. 
• Accrual of up to 13 days of Paid Time Off (PTO) in your first year. 7 Paid Holidays. 
• Company vehicle with maintenance care and fuel card.
• Company cell phone and IT tools.
• Uniform and boot allowance.
• All necessary tools and equipment to perform your job.

 Core Responsibilities: 

• Specialized System Installation and Maintenance:
  • Install, maintain, and repair specialized fire protection systems tailored for unique hazards and high-risk environments.
  • Conduct regular inspections and system tests to verify operational reliability and adherence to safety standards.
• Technical Support and Troubleshooting:
  • Provide expert technical support, diagnose complex system issues, and implement effective solutions.
  • Address and resolve technical challenges related to special hazard fire protection systems.
• Client Interaction and Assessment:
  • Collaborate with clients to assess their specific fire protection needs, offer expert recommendations, and ensure solutions are tailored to their unique hazards.
  • Maintain strong client relationships through professional service and effective communication.
• Documentation and Reporting:
  • Maintain accurate records of system installations, maintenance activities, and repairs.
  • Prepare detailed reports on system performance, service activities, and any issues encountered.
• Compliance and Safety:
  • Ensure all work complies with relevant local, state, and national safety regulations and standards.
  • Follow company policies and procedures to uphold high safety and service standards.
• Process Improvement:
  • Identify and implement best practices to enhance the efficiency and effectiveness of special hazard system services.
  • Collaborate with other team members to continually improve service processes and customer satisfaction.

The above information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Minimum Qualifications:

• Minimum of 3 years' experience as a service technician.
• Proficient with Microsoft Office and Google Docs.
• Strong verbal and written communication skills.
• Ability to effectively interact with employees and vendors.
• Basic understanding of financial principles related to Parts operations.
• Detail-oriented, reliable, and professional.
• Excellent organizational, documentation, problem-solving, and time management skills.
• Strong customer service skills.
• High school diploma or equivalent.
• Capable of lifting and moving equipment over 50 lbs., and working in challenging positions (e.g., climbing ladders, confined spaces).
• Ability to work independently and in a team within a fast-paced environment.
• Pass pre-employment background and substance abuse screenings, and be available for after-hours on-call work.

Preferred Qualifications: 

• NICET Certification
• Electrical experience recommended
• Alarm experience preferred
• Advanced understanding of clean agent systems, foam systems, and other special hazard technologies.
• Previous experience in a field service role dealing with specialized fire protection systems.

Equal Opportunity Employer: 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Who We Are:

Marmic Fire & Safety Company (MFS) is the successful expansion of Joplin Fire Protection (JFP) which began in 1951 with Charles and Mary Lou Teeter. 

After decades of practicing customer-centric service JFP added territories in Oklahoma, Kansas, and Arkansas with a second generation of the Teeter Family at the helm. During their tenure, Mickey and Martha Teeter formed a second company called Marmic to cover those areas outside of Joplin, MO Metro. Today, the third generation is charging ahead with Marmic's growing prominence in the Midwest and, indeed, the nation. In its core services of fire extinguisher, sprinkler, fire alarm, industrial fire suppression, and kitchen system fire suppression, MFS competes with the top fire protection companies in the country. 

Few, if any, other companies are as holistic in terms of safety. By installing and servicing security and access control systems it demonstrates a well-rounded concern for the protection of life and property. Additionally, selling personal protection equipment such as hard hats, safety glasses, gloves, reflective vests, and more establishes MFS as a complete, one-stop shop for home and workplace safety equipment. This depth of services illustrates the importance the company places on customer safety no matter where they are or what they are doing.