What are the responsibilities and job description for the Inside Sales Representative position at Marmon/Keystone LLC?
Marmon/Keystone LLC
As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.
Marmon/Keystone is a supply chain solutions provider with over a century of expertise in the metals industry. One of the largest distributors of tubing, pipe and bar products with locations spanning North America. Our average employee tenure of 15 years reinforces our commitment to our employees’ career success and personal fulfillment!
At Marmon/Keystone LLC, our Inside Sales Representatives play a crucial role in ensuring long-term customer satisfaction and loyalty. Your mission is simple: keep our customers happy by building strong relationships, anticipating their needs, and driving sales growth.
This is a hybrid position, working 3 days a week at our E. Butler, PA office and handling accounts primarily in the northeast region.
What We’re Looking For
You’ll thrive in this role if:
Candidates must be authorized to work in the United States for any employer. Sponsorship for work authorization (e.g., H-1B, green card, etc.) is not available.
At Marmon/Keystone LLC, we’re committed to diversity, equity, and inclusion. We are an Equal Opportunity/Affirmative Action employer, considering all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.
As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.
Marmon/Keystone is a supply chain solutions provider with over a century of expertise in the metals industry. One of the largest distributors of tubing, pipe and bar products with locations spanning North America. Our average employee tenure of 15 years reinforces our commitment to our employees’ career success and personal fulfillment!
At Marmon/Keystone LLC, our Inside Sales Representatives play a crucial role in ensuring long-term customer satisfaction and loyalty. Your mission is simple: keep our customers happy by building strong relationships, anticipating their needs, and driving sales growth.
This is a hybrid position, working 3 days a week at our E. Butler, PA office and handling accounts primarily in the northeast region.
What We’re Looking For
You’ll thrive in this role if:
- You’re detail-oriented and known for your accuracy—every “i” is dotted, every “t” is crossed.
- You follow through on commitments and don’t stop until the job is done.
- You’re adaptable, always ready to adjust your approach based on new information.
- You have a warm, personable approach and provide hospitality-grade customer service.
- You’re proactive, self-motivated, and bring positive energy to everything you do.
- Build and maintain strong customer relationships as their trusted point of contact.
- Anticipate customer needs and proactively offer solutions.
- Negotiate pricing and close inbound sales opportunities with contractual and transactional customers.
- Grow sales by identifying upsell, cross-sell, and contract extension opportunities.
- Ensure sales targets (dollars, gross profit, volume) are met while maintaining strong margins.
- Provide accurate quotes, follow up, and close orders.
- Coordinate, expedite, and track shipments for on-time delivery.
- Stay informed on market trends and become an expert in our core products of pipe, tubing and bar.
- Maintain optimal inventory levels for top accounts.
- Work across departments to troubleshoot and resolve customer issues.
- Strong customer service and relationship-building skills.
- Excellent written and verbal communication abilities.
- High emotional intelligence and a proactive problem-solving mindset.
- Analytical skills with strong proficiency in Microsoft Excel.
- Sales experience in steel or a related industry is preferred.
- 2 years of experience in sales and/or customer success.
- Bachelor’s degree preferred.
- Day One Benefits: Medical, vision, and dental coverage, plus 401(k) and company-paid life/STD/LTD insurance.
- Paid Parental Leave: 4 weeks of paid leave for birth or adoption.
- Tuition Reimbursement: Support for job-related courses after one year of service.
Candidates must be authorized to work in the United States for any employer. Sponsorship for work authorization (e.g., H-1B, green card, etc.) is not available.
At Marmon/Keystone LLC, we’re committed to diversity, equity, and inclusion. We are an Equal Opportunity/Affirmative Action employer, considering all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.
