What are the responsibilities and job description for the Product Application Specialist - MMS/Artis position at MARPOSS CORPORATION?
Job Details
Description
Marposs Group is a global leader providing measurement, inspection and testing cutting edge solutions for quality and process control in the workshop environment, serving all major automotive and machine tools manufacturers, as well as the aerospace, biomedical, electronics, energy, glass containers and white goods sectors.
In order to reinforce our growth plans in North America, Marposs Corporation has an opening for a Product Application Specialist.
Reporting to the Artis/MMS Product Manager, this individual will Provide support for direct sales, distributors, OEM’s and end users in the quotation, application design, installation, launch of monitoring solutions.
Qualifications
Responsibilities:
- Provide expert technical support to all personnel and demonstrate proposed solutions, and specify appropriate equipment and/or PLC/CNC interfaces
- Analyze difficult customer sites and facilitate the repair/tuning of equipment either directly or through other service/engineering personnel.
- Document important customer application issues, distribute the information appropriately, and ensure a final resolution.
- Conduct application tests at customer sites to determine and demonstrate system capability based on the customer’s requirements and document the results.
- Represent the service department during the development, testing, and documentation of new products
- Provide technical feedback from field service to engineering to assist with the diagnosis and correction of hardware or software problems identified in the field.
- Train personnel on the application and implementation of new products and features
- Actively work with the account managers to identify and develop applications with high-sales-volume potential, such as grinding, pressing, extruding, or broaching.
- Maintain a library of all application tests for use and reference by account managers and service personnel.
What we are looking for:
- An associate degree in engineering, entrepreneurship, or related degree
- 0 - 5 years experience, preferably in automotive industry
- Experience operating CNC machine tool controls.
- Knowledge and Understanding of Ladder/PLC Logic, GD&T, and Blue Print Reading.
- Basic knowledge of geometric dimensioning and tolerances is a plus
- Analytical and problem-solving skills
- Team oriented with excellent interpersonal and communication skills
- Able to work independently and as part of a team
- Able to learn, comprehend and explain product functionality and value proposition
- Able to travel in North America occasionally
What we offer:
Marposs offers an inclusive and international environment with strong professional and career development opportunities. We also offer the following benefits:
- 401k Match
- PTO
- Health Insurance
- Dental Insurance
- Vision Insurance
- Short Term Disability
