Associate Complaints Specialist

Job Description

Job Description

The Associate Compliant Management Specialist is responsible for supporting the required event reporting and investigation of all medical device complaint-related procedures.

Schedule : 8 : 30AM - 5 : 00PM Monday to Friday

Job Description :

• Records and evaluates complaint submissions
• Communicates with territory managers and clinical specialists to acquire relevant complaint information
• Coordinates with internal departments (Customer Service, Regulatory Affairs, Quality Assurance, Medical Affairs, Manufacturing and R&D) to incorporate vital input into complaints reports
• Records and provides regulatory reportability decisions on complaints
• Ensures timely processing of complaints
• Generates and submits medical device event reports to appropriate authorities and government agencies as required by applicable laws and regulations
• Responds to inquiries regarding medical device report submission associated with device malfunction or serious injury
• Involved in activities to prepare for audits and inspections
• Receives returned goods and decontaminates if necessary
• Reviews and prepares complaint files for closure
• Participates in inter-departmental cross-functional projects

Position Qualifications :

Minimum Education :

Company Description

Marquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities.

Marquee operates offices located conveniently throughout Southern California. Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement services for a diverse set of clients. Each branch has recruiters who specialize in key industries, ensuring that our clients get the best match possible for each open position and that our candidates get expert guidance in their career path.

Apply with us today!

Company Description

Marquee Staffing has built a reputation on expert local market knowledge, unparalleled personalized service and the ability to deliver winning candidates and job opportunities. Marquee operates offices located conveniently throughout Southern California. Each branch is full-service, providing temporary, contract, contract-to-hire and direct placement services for a diverse set of clients. Each branch has recruiters who specialize in key industries, ensuring that our clients get the best match possible for each open position and that our candidates get expert guidance in their career path. Apply with us today!