Lift Operator - MM (Seasonal Full Time)

About Us:

Discover the allure of the Northwoods at Marquette Mountain Resort. Immerse yourself in our passion for providing an exceptional experience, where every detail is carefully considered. Our resort offers year-round adventure and stunning natural beauty across all four seasons. Whether you seek the thrill of the slopes or the tranquility of the trails, you'll be captivated by the spectacular views of Lake Superior. After a day of exploration,

unwind and create cherished memories by the fire with your loved ones. Conveniently located just minutes from downtown Marquette, Michigan, our resort is your gateway to an unforgettable getaway.

This is a seasonal position Oct 15, 2024 - April 15, 2025.

Shifts: You will have to be open for Weekday, Weeknight, Weekends

Job Purpose:

The Lift Operator primarily oversees the smooth and effective operation of an assigned lift station, including the monitoring and operation of lift machinery and same lift station.

Essential Duties and Responsibilities:

Honor Commitments:

• Assist all guests in the safe loading and unloading of the ski lift, ensuring their safety and well-being.
• Provide instruction and superior customer service to all those coming into contact with, enhancing the overall guest experience.
• Check to ensure every skier/snowboarder has valid day ticket/season pass prior to boarding lift
• Perform daily pre/post operation inspections and procedures

Create Positive Experiences:

• Slow chairs to ensure the comfort and safety of passengers loading and unloading, creating a positive
• and enjoyable lift experience. Stop the lifts as necessary.
• Answer guest questions promptly and courteously, contributing to a positive and informative guest interaction.

Foster Lifelong Learning:

• Maintain familiarity with all policies, procedures, and rules regarding operation and riding ski lifts, continuously improving knowledge and expertise.
• Implement emergency procedures, including contacting ski patrol, demonstrating readiness to learn and adapt in emergency situations.

Exhibit Pioneering Spirit:

• Identify potential hazards and report them immediately, showing initiative and a pioneering spirit in maintaining a safe environment.
• Assist in the evacuation of a disabled lift if needed, demonstrating a willingness to take on challenges and solve problems.

Demonstrate Good Stewardship:

• Maintain load/unload ramps and Lift Shack areas by shoveling or raking snow and picking up trash demonstrating care and stewardship for the resort's facilities.
• Ensure all chairs are clear of snow, ice, and/or grease before loading passengers, ensuring the safety and comfort of guests and colleagues.

Additional duties as assigned:

• Perform all other job duties as assigned, supporting the overall success of the lift operations and the resort.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed

above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential

functions of this position.

Minimum Qualifications:

• High school diploma or GED equivalent
• Must be physically able to assist customers while getting on/off lift
• Must be psychically able to clear snow or ice
• Work well with a team
• 18 years of age

Physical and mental demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regularly required to stand; walk; use hands to finger, handle or feel; reach with hands and arms; and climb or balance

The employee is frequently required to sit and stoop, kneel, crouch or crawl and occasionally required to taste or smell

Must regularly lift and/or move up to 25 pounds

Specific vision requirements of this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

Equipment Used:

Snow removal equipment

Working Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Harsh outside weather conditions.
• Occasionally exposed to wet and/or humid conditions; high precarious places; extreme cold; risk of electrical shock; and vibration.
• Noise level in the work environment is usually loud.
• Regularly work near moving mechanical parts and exposed to outdoor weather conditions and vibration

Benefits:

• This position is not eligible for Benefits.

Employer Benefits:

• This position does not qualify for benefits

Marquette Mountain is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability