What are the responsibilities and job description for the Talent Systems Support Representative position at Marquis Companies?
Overview Talent Services Support Analyst JOIN AN OUTSTANDING TEAM! As the Talent Services Support Analyst, you will support key technology systems that facilitate business processes as it relates to our current and future employees. We are looking for a candidate with hands-on experience with an ATS, HRIS, or LMS to enhance and maintain our current products and tools. Job Responsibilities :
- Provide training to technology users and assist end users with common issues
- Collaborate with business leaders to identify, document and communicate business needs as they pertain to our operating systems
- Define and validate business and functional requirements that would drive configuration changes within our processes or operating systems
- Become deeply knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects
- Understand and document interdependencies of neighboring business functions and integrated systems
- Understand the capabilities of core operating systems including the roadmap defined by the system / application manufacturer
- Document and analyze current business processes and supporting systems / applications
- Strong engagement with the IT Department to jointly provide highly available technology tools and comprehensive analytics.
- Develop healthy relationships with key technology vendors Job Requirements :
- Experience with at least one or multiple of the following applications : UKG, iCIMS, Freshservice or PowerBI
- Excellent communication skills especially when working with leaders and decision makers
- Sound judgement will be critical to the success of this position when making configuration or design changes to applications.
- Configuration experience with complex and highly configurable applications
- Strong organizational skills
- Able to quickly associate technology services with business processes
- Track record of building strong relationships with customers and 3rd parties
- Analytical approach to resolving system issues Marquis Companies has been in business since 1989. Marquis Companies is a growing and dynamic healthcare organization that employs several thousand employees across California, Oregon and Nevada. Marquis Companies consists of : Post-Acute Rehab and Assisted Living Facilities, Marquis at Home, Consonus Rehab and Consonus Pharmacy. EEO Statement "Be here. Be you." For more than 30 years, Marquis Companies and Consonus Healthcare have been serving seniors and welcoming staff of all backgrounds, skills, and perspectives. The Marquis family of companies offer a rich heritage of embracing differences and honoring individuality. We've continued to grow in our appreciation of diversity in the workplace. We know it builds strength, drives innovation, and brings valuable new perspectives and energy. We're committed to making our workforce an even greater reflection of the people and communities we serve, and we are honored our employees have chosen to work at Marquis and Consonus. Everything we do as a company is driven by our mission to help those we serve, and each other, live the best rest of our lives. That means you being you - without apology or compromise. We value your every uniqueness and continue to curate, nurture, and sustain an inclusive culture. It's the foundation of who we are and the evolution of our collective future.
