What are the responsibilities and job description for the Clinical Liaison South Shore position at Marquis Health Services?
Essential Functions
Network Development : Build a strong referral network, engage in person-to-person calls and meeting with the referral sources to increase referrals from existing contacts and generate referrals from new sources. Ensure responses to inquiries are handled properly, timely and with the appropriate follow up. Ensure all bed-holds are updated as requested by the facility.
Referral Process : Manage all aspects of the referral and admission process. Receive and evaluate all referrals to assure clinical appropriateness for the hospital. Work with the hospital to ensure all steps of the admission process are thoroughly completed.
Responsibilities : Maintain excellent working relationships with medical professionals and other health related facilities and organizations. Promote Company philosophy, mission, and objectives within and outside the hospitals. Attend and participate in facility meetings, calls and in-services. Always demonstrate honesty and integrity in the care and the use of patient and hospital property. Ensure referral tracking logs are current. Ensure End of day reports are sent to all Department Heads daily and in a timely manner. Demonstrate willingness to try new tasks, generate new ideas for change.
- Establishes the patient's eligibility for care along with Central Admissions Team
- Communicate and deliver Bed Side sale to patient highlighting specialty per Center.
- Communicates with the families of patients.
- Interacts with a variety of hospital staff from different departments.
- Assesses patients upon admission to the hospital or medical facility.
- Reviews patients' medical records as needed.
- Coordinates with healthcare facility staff to ensure that each patient has a smooth transition through the discharge process.
- Trains / mentor new employees who serve as clinical liaisons.
- Schedules speaking engagements at hospitals or in our centers for hospital and physician contacts.
- Works alongside your partners marketing and sales team to bring awareness of the facility's strengths and services into the hospitals, case managers, specialty clinics and physicians.
Knowledge / Skills / Ability :