What are the responsibilities and job description for the Commercial Arborist Representative position at Marquis Tree Service?
Marquis Tree Service is seeking an experienced Sales Arborist to drive business growth through exceptional client relationship management and expert recommendations for tree care solutions. This position combines technical arboriculture expertise with strong sales and business development skills.
Main Responsibilities:
- Client Relationship Management: Build and maintain long-term relationships with clients to ensure customer satisfaction and loyalty, serving as the primary contact for all client inquiries related to tree care services.
- Sales and Business Development: Proactively identify and pursue new business opportunities through cold calling, networking, and community engagement.
- Site Assessments: Conduct thorough on-site evaluations to identify tree care needs, diagnose potential issues, and recommend appropriate services.
- Proposal Creation: Develop and present compelling, tailored proposals and bids that address client requirements and project specifications.
- Project Coordination: Collaborate with operations teams to ensure seamless execution of tree care projects, meeting client expectations and timelines.
- CRM Management: Maintain accurate records of all sales activities, client interactions, and project progress within the company's CRM system.
- Upselling Services: Identify and recommend additional tree care services to enhance client satisfaction and maximize revenue.
Qualifications:
- Bachelor's degree in Arboriculture, Forestry, Horticulture, or related field highly preferred.
- ISA Certified Arborist certification is required or able to get it within 12 months.
- Proven track record of success in sales in the tree/landscape industry.
- Strong knowledge of arboriculture practices, tree care techniques, and tree species.
- Excellent communication and interpersonal skills.
- Ability to build rapport and establish trust with clients.
- Self-motivated with a results-oriented mindset.
- Proficiency in CRM software and Microsoft Office Suite.
- Valid driver's license.