What are the responsibilities and job description for the Monday-Friday Morning Host position at Marrello Restaurants & Catering?
Job Summary
We are seeking a friendly and organized Host to join our team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience. Your primary responsibilities will include greeting guests, managing reservations, and coordinating seating arrangements in a busy restaurant environment.
Duties
- Greet guests promptly upon arrival and provide them with a warm welcome.
- Manage reservations and seating arrangements efficiently to optimize table turnover.
- Assist guests with inquiries about the menu, specials, and restaurant policies.
- Maintain cleanliness and organization of the host/host area.
- Communicate effectively with kitchen staff and servers to ensure smooth service flow.
- Handle phone calls with professionalism and excellent phone etiquette.
- Utilize Toast POS system for managing reservations and guest information.
- Provide assistance to guests as needed, ensuring exceptional customer service and guest relations.
Skills
- Strong customer service skills with a focus on guest satisfaction.
- Excellent communication skills, both verbal and written.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Experience in food service or hospitality is preferred but not required.
- Familiarity with POS systems, particularly Toast, is a plus.
- Ability to help resolve guest issues effectively and professionally regarding reservation requests.
- Previous experience in hotel or restaurant settings is advantageous.
Join our dynamic team where your contributions will be valued, and your efforts will help create memorable experiences for our guests!
Come Join the Marrello Restaurant Group!
Job Types: Full-time, Part-time
Pay: $16.00 - $19.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- 4 hour shift
- Day shift
- Morning shift
Work Location: In person
Salary : $16 - $19