What are the responsibilities and job description for the Busser position at Marriott Anchorage Downtown?
Job Overview
The Waiter/Waitress server is responsible for helping guests place meal orders, working with kitchen staff to place and present meal orders while providing the highest quality of service to guests in an attentive, courteous and efficient manner.
Duties
- Approach all encounters with guests and employees in a friendly, service oriented manner.
- Maintain regular attendance in compliance with Columbia Sussex standards, as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
- Maintain a warm and friendly demeanor at all times.
- Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers, and fellow employees.
- Understand meal options available in anticipation of the day's business.
- Using knowledge of menus and current special's, up-sell items to guests.
- Communicate orders to the kitchen and bartender as needed.
- Deliver meal orders according to established standards.
- Ensure quality of food & beverage being delivered and communicate with Manager/Captain/Kitchen.
- Assist with opening and closing duties according to established work checklist.
Requirements
- Flexible hours sometimes required
- Medium work - Exerting up to 30 pounds of force occasionally, and/or up to 20 pounds of force frequently or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
- Ability to walk and/or stand during entire shift
- Must be able to convey information and ideas clearly.
- Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
- Must maintain composure and objective under pressure.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by guests and co-workers.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
Job Type: Full-time
Pay: $15.00 per hour
Shift:
- Morning shift
Ability to Commute:
- Anchorage, AK 99501 (Required)
Ability to Relocate:
- Anchorage, AK 99501: Relocate before starting work (Preferred)
Work Location: In person
Salary : $15