Hotel Task Force Manager - Marriott, Hilton, and Wyndham Hotels

Join our amazing teams in Bloomington, Mankato, and Rochester Minnesota! Be a part of world-renowned hotels brands such as Marriott, Hilton, and Wyndham. Bring your spirit to serve energy, enthusiasm, and commitment to creating memorable experiences for our guests and associates. We offer a collaborative work environment, growth opportunities, and a chance to be part of something special!

COMPANY OVERVIEW
Terratron offers a competitive benefit package to all full-time associates that include:

• Quarterly bonus program
• Stock sharing
• Medical, Vision, Dental, and Life insurance
• 401(k) with employer matching
• Paid time off
• Hotel discounts worldwide and more!

Job Summary

The Hotel Task Force Manager is a dynamic, results-driven professional responsible for providing interim leadership and operational support to hotels in transition, large-scale projects, during crises, or experiencing performance challenges. This role involves stepping into key managerial positions, such as General Manager, Assistant General Manager, Operations Manager, or Department Head, to ensure smooth operations, uphold brand standards, and drive business objectives to Terratron’s Marriott, Wyndham, and Hilton hotels.

Key Duties and Responsibilities

• Assume interim leadership roles (e.g., General Manager, Department Manager) at assigned properties to address operational gaps.
• Oversee daily hotel operations to maintain service quality and guest satisfaction.
• Ensure compliance with corporate policies, brand standards, and local regulations.
• Identify and address operational inefficiencies to improve financial performance and guest satisfaction metrics.
• Step in to address scheduling gaps and provide hands-on support to departments as needed.
• Assist with recruiting, onboarding, training, and developing personnel for leadership positions.
• Manage projects, including property openings, renovations, brand transitions, and other initiatives.
• Deliver regular progress updates to corporate leadership, ownership groups, or other stakeholders.
• Other duties and projects as assigned by the Vice President of Operations.

Essential Skills and Experience

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field preferred.
• Minimum of 5 years in hotel management or related leadership roles.
• Proven experience in property turnarounds, transitions, or task force assignments.
• Expertise in multiple hotel departments, including front office, housekeeping, food and beverage, engineering, and sales.
• Previous experience as a hotel manager with a major hotel brand (i.e. Marriott, Hilton, Hyatt, Wyndham) strongly preferred.
• Proficiency in hotel management systems (e.g., FOSSE, LightSpeed, SynXis, PEP, etc.).
• Proficiency in Microsoft Office and Outlook.
• Exceptional communication skills, both written and verbal.
• Ability to travel extensively and adapt quickly to new environments.
• Flexibility to work varied shifts, including weekends and holidays.
• Multilingual abilities are an asset.

This job description does not contain a comprehensive list of all activities, duties or responsibilities that are required of the associate. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.