What are the responsibilities and job description for the Customer Service Expert position at Marriott Hotels & Resorts?
We're seeking a Customer Service Expert to join our team at Marriott Hotels & Resorts. As a key member of our front-of-house team, you'll be responsible for delivering exceptional customer service and ensuring every guest has a memorable dining experience.
About Us
We're a dynamic and fast-paced environment where no two days are ever the same. Our team is dedicated to providing exceptional customer service and ensuring that every guest has a truly unforgettable experience. We're passionate about what we do and we're looking for someone who shares our enthusiasm and commitment to excellence.
Key Responsibilities
- Provide exceptional customer service to every guest, ensuring they feel valued and cared for throughout their dining experience.
- Work closely with the culinary team to create menus that are both delicious and visually appealing.
- Ensure that every aspect of the dining experience is tailored to meet our guests' needs, whether it's providing recommendations or making special requests.
We're looking for someone who is passionate about delivering exceptional customer service, has excellent communication skills, and is able to work well under pressure. If you're a people person who is always looking for ways to improve the guest experience, we'd love to hear from you!