What are the responsibilities and job description for the PBX Operator (Guest Experience Agent) position at Marriott Hotels & Resorts?
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, Guest Experience, PBX Operator, Agent, Operator, Experience, Guest, Manufacturing, Hotel