What are the responsibilities and job description for the Club Attendant Representative position at Marriott International, Inc?
The Ritz-Carlton is a global leader in luxury hospitality, renowned for its exceptional service and world-class amenities. As a Club Attendant at our esteemed property, you will be part of a dynamic team that delivers unforgettable experiences to our discerning guests.
As a Guest Experience Expert, your primary role will be to ensure that every guest interaction is nothing short of outstanding. This involves processing operational needs, addressing guest requests, completing reports, and sharing the highlights of the local area. You will be empowered to move about your space and do what needs to be done to create a seamless and personalized experience for each guest.
To succeed in this role, you must be able to work independently, think critically, and demonstrate excellent communication skills. You will also need to maintain confidentiality, protect company assets, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional.
