What are the responsibilities and job description for the Customer Service Representative Spa position at Marriott International, Inc?
Responsibilities:
- Provide general orientation to guests upon arrival, including the location and use of locker rooms, lounge areas, and hospitality stations.
- Offer guests amenities such as water, juice, or heated neck pillows.
- Answer questions about general property information and amenities.
- Escort guests to and from treatment rooms.
- Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas.
- Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
Requirements:
- High school diploma or G.E.D. equivalent.
- No related work experience required.
- No supervisory experience necessary.
