What are the responsibilities and job description for the Guest Experience Ambassador position at Marriott International, Inc?
Company Overview:
Combining timeless glamour with a vanguard spirit, Marriott International is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests.
Job Summary:
Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
Key Responsibilities:
- Process operational needs and address guest requests
- Complete reports and share information about the local area
- Ensure seamless guest check-in and check-out experiences
Requirements:
No related work experience is required for this position. However, high school diploma or G.E.D. equivalent is necessary. Additionally, the ability to stand, sit, or walk for extended periods and lift objects weighing less than or equal to 10 pounds without assistance is essential.
Benefits:
As a member of the Marriott International team, you will have access to a range of benefits, including opportunities for career growth and professional development, comprehensive health insurance plans, and employee discounts on hotel stays and dining.
