What are the responsibilities and job description for the Guest Service Ambassador position at Marriott International, Inc?
About the Role
As a key member of our Rooms & Guest Services Operations team, you will play a vital role in providing exceptional service to our guests. Your primary responsibility will be to supply guests with directions and information regarding property amenities, services, and hours of operation.
Main Responsibilities
- Provide guests with accurate and complete information about hotel facilities, services, and local attractions.
- Contact relevant departments or individuals to resolve guest requests or issues.
- Follow up with guests to ensure their needs are met to their satisfaction.
- Relay messages accurately and efficiently.
- Communicate special requests from guests with unique needs.
Requirements
- Education: High school diploma or equivalent.
- Experience: No prior work experience is required.
- License/Certification: None
Benefits
We offer a competitive hourly rate of $30.78 per hour, as well as opportunities for growth and development within our organization. Our commitment to diversity, equity, and inclusion makes us an equal opportunity employer.
Salary : $31
