What are the responsibilities and job description for the Hotel Attendant - Public Areas position at Marriott International, Inc?
Position Summary
This Front of House Team Member role is an excellent opportunity for individuals who enjoy working in a fast-paced environment and delivering exceptional customer service. You will be responsible for ensuring the cleanliness and organization of public areas, responding to guest requests, and contributing to a positive team dynamic.
Key Responsibilities:
- Provide personalized service to guests, responding promptly to their needs and preferences
- Maintain a high level of knowledge about our hotel's services and facilities, making informed recommendations to guests
- Contribute to the overall success of our front-of-house team by collaborating with colleagues and striving for excellence in service delivery
- Maintain high standards of cleanliness and organization in all public areas, adhering to our hotel's quality expectations
- Engage with guests in a friendly and approachable manner, building rapport and establishing loyalty
Requirements:
- No prior work experience required
- No supervisory experience necessary
- Ability to lift up to 25 pounds without assistance and in excess of 25 pounds with assistance
- Must be able to stand, sit, kneel, or walk for extended periods
