What are the responsibilities and job description for the Hotel Guest Experience Specialist position at Marriott International, Inc?
Job Summary
We are seeking a Guest Experience Specialist to join our team. As a Guest Experience Specialist, you will take ownership of the guest experience in the main areas of the hotel with a "guest first" mindset.
Key Responsibilities
Deliver exceptional service to our guests, including checking in and out, responding to requests, and providing information about the hotel and local area.
Maintain a safe and clean work environment, following company policies and procedures.
Move about the space and do what needs to be done to ensure a smooth guest experience.
Requirements
We are looking for individuals who have a high school diploma or equivalent. Related work experience is not required, but supervisory experience is also not necessary. A license or certification is not needed for this position.
