On-Call Cocktail Server

Additional Information: This hotel is owned and operated by an independent franchisee, The Farnam, Autograph Collection (Greenwood Hospitality/Hotel Equities LLC). The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

As a Cocktail Server at Farnam Hotel, you will play a crucial role in delivering exceptional service to our guests in a vibrant and upscale environment. Your primary responsibility will be to provide a memorable dining and drinking experience by serving a variety of cocktails and beverages with professionalism and flair. You will be expected to maintain a thorough knowledge of our drink menu, including ingredients and preparation methods, to effectively recommend options to guests. Additionally, you will ensure that the bar area is clean, organized, and well-stocked, contributing to the overall ambiance of the hotel. Ultimately, your efforts will enhance guest satisfaction and encourage repeat visits, making you an integral part of our hospitality team.

Responsibilities:

Greet and welcome guests in a friendly and professional manner.
Take drink orders and serve cocktails and beverages promptly and accurately.
Maintain knowledge of the cocktail menu and provide recommendations based on guest preferences.
Ensure the bar area is clean, organized, and well-stocked throughout your shift.
Handle cash and process payments accurately while adhering to hotel policies.
Complete other duties as assigned by supervisor such as assisting security with disorderly guests.
Must adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed.

Knowledge, Skills, and Abilities:

Strong communication skills are essential for interacting with guests and understanding their needs, ensuring a positive experience.
Attention to detail is crucial when preparing drinks and managing orders, as it directly impacts guest satisfaction.
Time management skills will help you efficiently serve multiple tables and maintain a smooth workflow during busy periods.
A good understanding of mixology and beverage trends will enhance your ability to recommend drinks and create a unique experience for guests.
Finally, teamwork and collaboration with kitchen and bar staff will ensure seamless service and a cohesive atmosphere in the hotel.
Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
Knowledge of the appropriate table settings, serviceware and menu items.
Ability to read, sufficient to understand menus and special promotions, speak and write the English language to communicate with the guest, and take orders.
Ability to remember, recite and promote the variety of menu items.
Ability to transport large trays weighing up to 10 lbs. through a crowded room on a continuous basis throughout shift.
Ability to operate beverage equipment such as a blender.
Ability to operate a keyboard and learn point of sale procedures to pre-check an order and close out a check.
Due to the cyclical nature of the hospitality industry, employees must be able to work varying schedules to reflect the business needs of the hotel.

Other:

Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays

$9 per hour

Amazing Benefits At A Glance:

Team Driven and Values Based Culture
Medical/Dental/Vision for full-time ambassadors consistently working 30 or more hours weekly
Vacation & Holiday Pay for full-time ambassadors consistently working 30 or more hours weekly
Employee Assistance Program
Reduced room rates throughout the portfolio
Employee discount

This company is an equal opportunity employer.

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The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.