What are the responsibilities and job description for the Director of Revenue Management - Franchised position at Marriott International?
Job Category Revenue Management
Location The Lodge at Sonoma Resort Autograph Collection, 1325 Broadway at Leveroni and Napa Roads, Sonoma, California, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
Additional Information: This hotel is owned and operated by an independent franchisee, DiamondRock Hospitality Company. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
POSITION DESCRIPTION
TITLE: Director of Revenue Management
DEPARTMENT: Sales
REPORTS TO: General Manager
POSITION FOCUS
The Director of Revenue Management is responsible for the maximization of revenue, profit, and market share associated with rooms and function spaces. Demonstrates excellent leadership skills by educating others and ensures understanding and gains buy-in of the revenue management processes associated with demand, revenue, forecasting, opportunity analysis, and inventory management. Works with hotel leaders to recommend and identify future markets, hotel opportunities, guide hotels sales strategy and pricing for transient, group, and catering.
ESSENTIAL RESPONSIBILITIES
- Maximizes revenue, profit, and market share associated with rooms and function space of assigned hotels.
- Partners with GM and Sales Leaders’ to ensure a strategic mix of business and pricing strategies are set based on market conditions to achieve sell out efficiency, targeted marketing, maximized revenue, profitability and Annual Budget/Business Plans are aligned.
- Effectively works with people, creating teamwork, taking charge, generating enthusiasm, motivating and using an uplifting and lead-by-example leadership approach.
- Ensure sales training is provided to Front Office and Reservation associates.
- Continuous analysis of competitive set, price positioning, seasonality and mix.
- Use all Yield Management tools available to maximize efforts. Develop appropriate selling strategies to include recommendations on rate, arrival patterns, length of stay, and discount rate availability.
- Manage property participation and production through relevant Internet sites and other distribution channels (CRO, GDS, ADS, and Travel Agency Consortiums).
- Build/maintain relationships w/OTA Market Managers and ensure best representation on 3rd party web sites.
- Develop monthly room’s revenue forecast to be accurate within 5%.
- Review & analysis of Online Reputation management tool and online marketing analytics.
- Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
- Direct Reports Where Applicable: Group Coordinator, Reservations Sales Agents, Inventory Manager or Sales Reporting & System Analyst.
OTHER RESPONSIBILITIES
All other duties as assigned, requested or deemed necessary by management.
SUPERVISORY DUTIES
May be required to direct and manage associates within applicable hotels.
BEHAVIORAL FOCUS
At Sage, we pride ourselves on the behaviors that build our culture and help associates perform in their positions. We value integrity, performance, team spirit, growth, delivering extraordinary guest experiences, and engaging in our communities. We have also outlined specific competencies that contribute to success at Sage. Please review our competency models to understand the behaviors expected of different levels in the organization (you may find these models in our learning management system).
Job Requirements
POSITION QUALIFICATIONS
- Education/Formal Training
- Four-year degree preferred.
Experience
3-5 years of revenue management experience is required. Marriott experience is Required.
Knowledge/Skills
- Excellent knowledge of Marriott operating systems (CI/TY, MARSHA/EMPOWER, Lightspeed, Cvent, HPP)
- Excellent knowledge of transient, group, and catering customer segments.
- Excellent personal management skills; time management, meeting deadlines, effective communication and presentations skills.
- Excellent understanding of total hotel revenue management concepts, processes, and systems.
- Understands both Brand strategies and cultures.
- Knowledge of advanced revenue management techniques.
- Must be extremely confidential and able to manage sensitive and confidential situations tactfully.
- Negotiate, convince, sell, and influence professionals and or associates.
- Ability to work under pressure and have the ability to complete multiple tasks simultaneously.
- Excellent reading and effective writing abilities for completing paperwork and management reports, giving and receiving instructions, review and preparation of all documentation and training
- Excellent mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances
This position description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the associated with the position. May perform other duties as assigned.
Pay & Benefits
- Annual Salary ranges from $110,000 to $130,000
- Medical, dental, & vision insurance
- Unlimited Paid Time Off
- Health savings and flexible spending accounts
- Basic Life and AD&D insurance
- Eligible to participate in the Company’s 401(k) program with employer matching
- Employee Assistance Program
- Tuition Reimbursement
- Great discounts on Hotels, Restaurants, and much more.
This company is an equal opportunity employer.
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The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Salary : $110,000 - $130,000
