FLEX Senior Manager Design Systems – UI or UX Design

Job Number 24177089
Job Category Sales & Marketing
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

With every journey, travel has the power to shape us and our world. Begin your journey as the Flex Senior Manager, Design Systems – UI/UX Design at Marriott International, repeatedly voted one of Fortune’s 100 Best Companies to Work For®. Join our high-energy and talented Associate User Experience & Design team in creating best-in-class digital experiences for one of the most recognized hospitality companies in the world.

 

In this role, you will be responsible for actively designing, expanding and continuously advancing the future of our Marriott associate design system. Your work will involve supporting hands-on efforts, overseeing governance processes, and ensuring that the design system enhances the associate experience across our business. This system will support business, engineering, and design teams in developing tools and experiences that empower our associates to deliver exceptional guest service. You will partner closely with the Director of Associate Experience and Engineering and their colleagues in driving harmony and connection between products, so the overall associate experience is accessible, seamless, easy and intuitive. 

 

This position requires the ability to produce designs as an individual contributor while also providing guidance to both internal and external designers. A strong portfolio is critical. Your portfolio should showcase experience in UX, UI, interaction design, and design systems within large-scale organizations, with particular emphasis on accessibility, governance efforts, and documentation.

 

 

CANDIDATE PROFILE

 

Education and Experience Required

·      6 years of relevant experience in digital product design

·      4-year undergraduate degree, from an accredited college or university

·      Experience in multiple of the following user experience disciplines: user experience (UX), interaction design, and visual design

·      Strong grounding in general usability and transactional design best practices

·      Experience with major, large-scale global digital apps, web sites, or other digital products

·      Proven experience with design system in defining and deploying consistent, reusable componentry and patterns across various product portfolio

·      Well versed in industry best practices for design system documentation and governance process

·      Strong grounding in prototyping tools, such as Figma, and its advanced features

·      Proven experience delivering scalable components and UI patterns across platforms and devices (desktop, mobile web, app, etc.)

·      Demonstrated experience balancing user, business, and technical needs 

·      Superior communication and interpersonal skills including discovery facilitation, presentation, and storytelling

 

Education and Experience Preferred

• Expertise in large-scale global digital entities or other digital products within the hospitality, or travel industry
• Experience with design systems for both enterprise and customer facing products
• Experience with conducting Accessibility Standards such as WCAG AA and 508 Compliance audits and applying accessibility considerations to designs and technical requirements
• Experience influencing partner adoption and making it easy to realize business and development impact
• Experience with user research methodologies and usability testing
• Experience with Agile / SAFE development methodologies
• Experience with Developer tools such as Storybook
• Expert level in Figma

 

CORE WORK ACTIVITIES

 

Demonstrating and Applying Discipline Knowledge

• Manages and facilitates office hours for feedback and follows procedures to propose new elements when necessary
• Champions appropriate patterns, components, and styles during user experience design reviews and workshops
• Produces sketches, wireframes, personas, journey maps, flows, designs, motion specs, prototypes and/or presentations as needed to communicate experience design and interaction considerations
• Provides subject matter expertise on key functional systems to help shepherd strategic initiatives from idea to feasible implementation
• Provides subject matter expertise on hotel brands and the Marriott Bonvoy loyalty program to help ensure they are infused correctly and seamlessly throughout digital products
• Produces both innovative high-level design concepts / strategy visualizations as well as development-ready designs with specifications
• Ensures a quality experience on live digital products by participating in the user acceptance testing process
• Uses software including: Figma, Adobe Creative Suite; Microsoft Excel, Word and PowerPoint; Has familiarity with developer tools like Storybook
• Keeps skills up to date on industry trends and applies new knowledge to job, identifying strategic opportunities for competitive advantages through those findings
• Presents work citing industry best practices, including qualitative and quantitative date to support your decisions
• Provides recommendations based on research and data for experience enhancements across all digital touch points
• Collaborates with a variety of user experience disciplines within the team (UX, UI, Information Architecture, Design System/Standards, User Research, Copywriting) to advance your work
• Creates and maintains a scalable design system that is useful to both designers and developers

 

Measurement & Analytics 

• Delivers measures, and improves designs based on quantitative and qualitative feedback using various user research methodologies
• Comfortable with multiple qualitative and quantitative research methods, like surveys, usability testing, multivariate testing, A/B testing, etc. 

 

Managing Work, Projects, and Policies

·      Provides accurate estimates as to needed time to complete work to feed project plans (and therefore personal deadlines)

·      Meets deadlines once agreed upon

·      Reports impediments to completing work and meeting deadlines

·      Provides regular status updates to manager

·      Successfully manages multiple assignments at once

·      Accepts critique and critiques work of others in a helpful and professional manner

·      Communicates in a timely and appropriate manner with teammates

 

Additional Responsibilities

• Works independently with minimal supervision, but knows when issues should be escalated to manager
• Develops relationships with members of other teams, and leverages those relationships to answer questions
• Presents work with clarity and confidence; explains complex matters so that others can understand them
• Performs other reasonable duties as assigned by manager

 

The hourly pay range for this position is $63.84 to $78.61. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.  Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. 
 
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.