FLEX Senior Manager, Digital UX Merchandising

Job Description

This is a temporary position.

With every journey, travel has the power to shape us and our world. Begin your journey as Senior Designer, Digital UX Merchandising at Marriott International, repeatedly voted one of Fortune's 100 Best Companies to Work For . Join our high-energy and talented User Experience team creating best-in-class digital experiences for one of the most recognized hospitality companies in the world.

This role is responsible for managing and executing design tasks in support of special offer and marketing campaign banners and email templates across the Marriott digital ecosystem as well as supporting ongoing optimization efforts of the same. The Senior Designer will partner closely with the Director, Digital User Experience, fellow UX designers, copywriters, product management team members, and technology colleagues to ensure that banners and email templates are consistent, aligned to standards, high-quality, performant, and effective.

This position requires an ability to produce high-quality designs within the established workflow, to consistently meet committed critical campaign timelines, to provide guidance to internal and external designers to ensure alignment with brand and other standards, and to contribute fresh and innovative concepts in support of continual improvement.

A strong portfolio is critical. Yours should showcase general skill in UX/UI design, while highlighting any experience with high-volume production design as well as any digital merchandising or marketing-oriented work including email templates.

CANDIDATE PROFILE

Education and Experience

• 5 years of relevant experience in digital product design
• 4-year undergraduate degree, with bachelor's degree in relevant discipline, or equivalent work experience
• Experience in user-centric design
• Strong understanding of visual design principles
• Proficient in general usability and transactional design best practices
• Experience designing transactional and marketing email templates
• Experience with major, large-scale global digital apps, websites, or other digital products
• Proven experience delivering high quality digital design work from concepts through final deliverables
• Familiarity with interpreting and applying branding and brand concepts

You're exactly who we're looking for if you:

• Are skilled at high-volume, high-stakes design production work
• Are able to communicate clearly, professionally, and effectively with business stakeholders
• Combine deep expertise in UX best practices with a strong understanding of business objectives to deliver thoughtful and balanced UX solutions
• Champion conversion techniques while balancing an elevated user experience
• Proactively manage tasks and prioritize workload to consistently meet deadlines in a fast-paced environment
• Maintain a well-organized workflow, including design assets, documentation, and project timelines to facilitate effective collaboration
• Promote UX best practices drawn from a variety of disciplines (within and beyond hospitality)
• Understand how to work effectively within a comprehensive design system
• Are skilled at selecting appropriate images for a given context
• Demonstrate self-confidence, energy, and enthusiasm
• Showcase strong presentation and communication skills, with ability to defend design decisions
• Ability to continuously iterate on designs based on feedback and usability testing to enhance user experience

Nice to Have:

• Experience working in support of large-scale global digital entities or other digital products within the hospitality, or travel industry
• Superior communication and interpersonal skills
• Experience with Adobe Workfront or similar tools
• Experience with Agile / SAFE development methodologies

CORE WORK ACTIVITIES

Demonstrating and Applying Discipline Knowledge

• Produces designs, motion specs, prototypes and/or presentations as needed to communicate experience design
• References Marriott design systems for appropriate patterns, components, and styles
• Ensure a quality experience on live digital products by participating in the user acceptance testing process
• Uses software including: Figma, Fig Jam, Adobe Creative Suite; Microsoft Excel, Word and PowerPoint
• Keeps skills up to date on industry trends and applies new knowledge by identifying strategic opportunities for competitive advantages
• Be a thought partner providing recommendations based on research and data for experience enhancements
• Collaborates with a variety of user experience disciplines within the team (Information Architecture, Design System/Standards, User Research, Copywriting) to advance your work

Managing Work, Projects, and Policies

• Provides accurate estimates as to needed time to complete work to feed project plans (and therefore personal deadlines)
• Consistently meets deadlines once agreed upon
• Reports impediments to completing work and meeting deadlines
• Proactively communicates project status updates to manager
• Successfully manages multiple assignments at once
• Accepts critique and critiques work of others in a helpful and professional manner
• Communicates in a timely and appropriate manner with teammates

Additional Responsibilities

• Works independently with minimal supervision, but knows when issues should be escalated to manager
• Develops relationships with members of other teams, and leverages those relationships to answer questions
• Presents work with clarity and confidence; explains complex matters so that others can understand them
• Performs other reasonable duties as assigned by manage

The pay range for this position is $47.35 to $71.49 per hour.

Washington Applicants Only: Employees will accrue 0.0334 PTO balance for every hour worked and eligible to receive minimum of 9 holidays annually.

FLEX opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.

The application deadline for this position is 14 days after the date of this posting, March 18, 2025.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About the Team

Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.