What are the responsibilities and job description for the Manager Technology Solutions position at Marriott International?
Job Details
Job Description
JOB SUMMARY
Assists to develop and establish technology solutions, strategies and procedures for the property. Manages the daily activities and performance of the Technology Solutions staff. Verifies the daily execution of technology. Actively sells technology solutions to group and convention clients throughout the event planning and execution processes to achieve maximum technology sales.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 6 years experience in the information technology, computer science, or related professional area..
OR
Bachelor's degree from an accredited university in Information Technology, Computer Science or related major; 4 years experience in the telecommunications, computer science, or related professional area.
CORE WORK ACTIVITIES
Managing Projects and Policies
Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Monitors processes and evaluates information according to standard operating procedures and local standard operating procedure requirements.
Promotes Information Resources' policies and standards protecting company hardware, software and other resources at the property.
Directs maintenance of equipment and installed software applications inventory for property verifying compliance with licensing regulations.
Maintaining Technology Systems and Goals
Assists to develop and establish technology solutions, strategies and procedures for the property. Manages the daily activities and performance of the Technology Solutions staff.
Verifies the daily execution of technology solutions including but not limited to the: sales effort, execution and delivery processes, troubleshooting billing and collection processes and any improvement processes.
Actively sells technology solutions to group and convention clients throughout the event planning and execution processes to achieve maximum technology sales.
Assists in preparation and administration of the technology solutions budget.
Develops the Strategic Technology Solutions Plan and Technology Solutions Marketing Plan. Promotes proper billing, collection, and up sale opportunities.
Recommends best practices and solutions. Promotes active relationships with Sales and Conference Services. Demonstrating and
Applying Information Resources Knowledge
Keeps up-to-date technically and applies new knowledge.
Demonstrates knowledge of job-relevant issues, products, systems, and processes. Provides technical expertise and support.
Additional Responsibilities
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Analyzes information and evaluates results to choose the best solution and solve problems.
Coordinates property efforts, prioritizes needs and communicates those needs to Information Resources Shared Services and other systems staff.
Manages vendors for property Information Technology requirements functioning as escalation point for problem resolution.
The hourly pay range for this position is $36.06 to $48.08. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
About the Team
Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
JOB SUMMARY
Assists to develop and establish technology solutions, strategies and procedures for the property. Manages the daily activities and performance of the Technology Solutions staff. Verifies the daily execution of technology. Actively sells technology solutions to group and convention clients throughout the event planning and execution processes to achieve maximum technology sales.
CANDIDATE PROFILE
Education and Experience
High school diploma or GED; 6 years experience in the information technology, computer science, or related professional area..
OR
Bachelor's degree from an accredited university in Information Technology, Computer Science or related major; 4 years experience in the telecommunications, computer science, or related professional area.
CORE WORK ACTIVITIES
Managing Projects and Policies
Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Monitors processes and evaluates information according to standard operating procedures and local standard operating procedure requirements.
Promotes Information Resources' policies and standards protecting company hardware, software and other resources at the property.
Directs maintenance of equipment and installed software applications inventory for property verifying compliance with licensing regulations.
Maintaining Technology Systems and Goals
Assists to develop and establish technology solutions, strategies and procedures for the property. Manages the daily activities and performance of the Technology Solutions staff.
Verifies the daily execution of technology solutions including but not limited to the: sales effort, execution and delivery processes, troubleshooting billing and collection processes and any improvement processes.
Actively sells technology solutions to group and convention clients throughout the event planning and execution processes to achieve maximum technology sales.
Assists in preparation and administration of the technology solutions budget.
Develops the Strategic Technology Solutions Plan and Technology Solutions Marketing Plan. Promotes proper billing, collection, and up sale opportunities.
Recommends best practices and solutions. Promotes active relationships with Sales and Conference Services. Demonstrating and
Applying Information Resources Knowledge
Keeps up-to-date technically and applies new knowledge.
Demonstrates knowledge of job-relevant issues, products, systems, and processes. Provides technical expertise and support.
Additional Responsibilities
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
Analyzes information and evaluates results to choose the best solution and solve problems.
Coordinates property efforts, prioritizes needs and communicates those needs to Information Resources Shared Services and other systems staff.
Manages vendors for property Information Technology requirements functioning as escalation point for problem resolution.
The hourly pay range for this position is $36.06 to $48.08. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
About the Team
Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
