What are the responsibilities and job description for the Front Desk Supervisor position at Marriott's Willow Ridge Lodge?
Job Shifts: 1st/2nd Shifts (Variable As Needed)
Where great benefits lead to a life fulfilled.
- Competitive Pay
- Travel discounts
- Medical/Dental/Vision/401K opportunities
- Credit Union Membership
- Tuition Reimbursement
- Professional Counseling & Family Support
- Growth and Development Opportunities
Where each associate at Marriott's Willow Ridge Lodge offered great perks & incentives.
- Complimentary work shoes
- Monthly lunch celebration for birthdays and awards
- Company branded shirts, coats, hats and sunscreen for outdoor associates
- Monthly cell phone discounts
- Fitness center discounts
- Meal subscription plan discounts
Where you can make a difference.
- Supervise the Guest Services staff to ensure excellent owner/guest service.
- Respond to any questions from owner/guests, and follow up with them to ensure their requests have been met to their satisfaction.
- Supply owner/guests with information regarding property amenities, services, room features, and local areas of interest and activities.
- Contact appropriate individual or department as necessary to resolve owner/guest requests.
- Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
Where your skills help you make a difference.
- Must be able to work a variable schedule, including complete weekend and holiday availability
- Must have great customer service skills – all our positions come into contact with guests!
Where we celebrate and cultivate connections.
- Marriott Vacations Worldwide was Recently Ranked #1 on the Newsweek Top 100 Most Loved Workplaces!!
Follow us on social media!
- Instagram: @marriottvacationsworldwide
- Facebook: Marriott Vacations Worldwide
- X: @marriottVAC
At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world. As a leader in leisure travel, we take pride in delivering meaningful moments while having fun and growing our skills—and you can too!
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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Job Type: Full-time
Pay: $18.95 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- Day shift
- Evening shift
Work Location: In person
Salary : $19