What are the responsibilities and job description for the Barista position at Marriott Tulsa Hotel Southern Hills?
We are seeking a skilled and customer-focused Barista to join our team. The ideal candidate will have a passion for coffee and a dedication to delivering exceptional service to our customers. As a Barista, you will be responsible for preparing and serving a variety of beverages and food items in a fast-paced and dynamic environment.
Duties
· Greeting customers in a friendly manner and taking food and drink orders
· Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks
- Preparing and serving food items such as muffins, sandwiches and pastries
- Answering customers’ questions about menu choices
- Promoting and recommending menu options to customers
- Taking payment from customers
- Tracking and ordering inventory for cafe and beverage supplies
- Maintaining espresso machines, coffee machines and other equipment by cleaning, troubleshooting and scheduling repairs
- Keeping the work environment and cafe seating area clean, sanitary and organized
- Responding to and resolving customer concerns or complaints
- Evaluating and modifying processes to improve efficiency and quality of service
A successful Barista should possess the following skills:
- Excellent listening and communication skills to effectively interact with coworkers and customers
- Basic coffee knowledge, such as how to prepare common coffee beverages, although advanced knowledge, such as roasting and grinding processes, and flavor differences, can be helpful
- Exceptional customer service and interpersonal skills to interact in a positive manner and prevent or resolve conflicts
- Strong teamwork abilities to work efficiently in a fast-paced and high-volume environment with other Baristas
- Attention to detail to manage specific customer requests as well as a high-volume environment with minimal errors
- Time management and organizational skills to work efficiently and effectively in a high-volume workplace
Job Types: Full-time, Part-time
Pay: $10.00 per hour
Shift:
- Day shift
- Evening shift
- Morning shift
Job Type: Part-time
Pay: $10.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $10
