What are the responsibilities and job description for the FLEX Manager Arrivals On-Site Digital Products position at Marriott?
Additional Information
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Job Number : 24215894
Job Category : Information Technology
Location : Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814 VIEW ON MAP
Schedule : Full Time
Located Remotely? N
Position Type : Management
This is a temporary position.
As a member of the On-Site Digital Products team, the Manager, On-Site Digital Products, Mobile Key will help define roadmaps, products / features, and deliver improvements to the mobile key experience for guests arriving on property. This means setting project expectations, defining requirements, and managing build-out and go-to-market strategies of the mobile key product.
This role will bridge technical and business efforts to provide Marriott properties with the required technology to ensure mobile key delivery and reliability. This person will be involved in the product end-to-end, from product discovery and user story refinement, all the way through to supporting engineering and operations to ensure customer satisfaction goals are met.
Success in this role requires significant collaboration within the Digital team as well as with other Product and Engineering teams across the organization. This individual should have technical competencies and an understanding of mobile platforms and property to be effective in ensuring customer-centered, viable solutions are crafted to elevate the property digital experience from the perspective of customers.
CANDIDATE PROFILE
Education and Experience :
- 4 years Product Management experience; portion of that experience leading or managing consumer-facing products or features.
- 3 years Mobile / Digital experience; should have experience and fluency with mobile platforms, technical solutions, and the broader Consumer Digital landscape.
- Strong technical background, in product development / engineering as well as experience working in / around guest service environments.
- Demonstrated ability to lead, influence, and collaborate effectively in a matrix-managed environment, with multiple complementary groups.
- Strong analytical, organizational, and problem-solving skills with ability to interpret and translate data into key learnings and execution plans that drive business results.
- Customer-obsessed mindset that capitalizes on user data to make step-change experience improvements to platforms, products, and features.
- Familiar with technologies and solutions that enable digital experiences in physical setting for retail, hospitality, and / or amusement / entertainment : access control, keyless, contactless & mobile payments, point-of-sale, property management, proximity & beacons, Bluetooth Low Energy (BLE), Near Field Communications (NFC), etc.
- Previous experience working in a Scaled Agile development environment, SAFe and variants.
CORE WORK ACTIVITIES :
Demonstrating and Applying Discipline Knowledge :
Additional Responsibilities :
The hourly pay range for this position is $44.90 to $74.33. Marriott offers a comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Salary : $45 - $74
