What are the responsibilities and job description for the General Manager position at Marriott?
Additional Information
If you are interested in applying for this job, please make sure you meet the following requirements as listed below.
Job Number : 24207361
Job Category : Property Leadership
Location : Fairfield Inn & Suites Hagerstown, 89 All Star Court, Hagerstown, Maryland, United States, 21740
Schedule : Full Time
Located Remotely? N
Position Type : Management
Additional Information : This hotel is owned and operated by an independent franchisee, Cohenterprises Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Job Reference : 000201
Department : Property Leadership
Location : Fairfield Inn & Suites Hagerstown (89 All Star Ct Hagerstown, MD 21740)
Division : Cohenterprises Inc.
Hours Per Week : 40
Job Overview
The General Manager assures that all the activities of the assigned Cohenterprises, Inc. owned and managed hotel are in accordance with company objectives, which include monitoring guest service and productivity standards with the purpose of achieving or exceeding established goals. The General Manager is responsible for overall management, training, employee engagement, service standards, brand representation, and ultimately the financial success of the property.
Essential Duties and Responsibilities
- Functions as a dynamic senior leader to the assigned Cohenterprises’ hotel by providing mentorship to property level Department Heads and their teams.
- Responsible for ensuring that all hotels’ operations are carried out at a level consistent with the standards of the brand they represent, as well as the expectations of Cohenterprises.
- Oversees the responsible financial management of the assigned hotels, including involvement in the development of the annual budgets and operating plans.
- Conduct periodic property inspections.
- Ensure completion of brand training programs for hotel staff.
- Oversee the implementation of sales, revenue management, and marketing programs to meet and exceed established goals.
- Critically analyze all metrics (including but not limited to financial reports, guest surveys, QA inspections, STR reports, brand provided revenue management reporting, employee engagement surveys, employee turnover) assessing actual performance to define benchmarks, identify variances, and initiate corrective actions.
- Ensure that the assigned hotel is properly maintained and protected, and that life safety practices, OSHA standards, Local, State, and Federal Labor Laws, and Health Department guidelines are followed.
- Perform administrative duties including reading and writing reports, dictating memorandums, and orally communicating with guests, managers, corporate office, local associations, etc. Critically review reports of occupancy, revenue, etc. Make judgments and implement changes to maximize profits. Supervise development of and revision to business plan, annual budget, and annual and monthly forecasts, etc. Formulate complex reports. Communicate with the public, staff, corporate office, and owners.
- Travel to attend corporate meetings and brand-related conferences.
- Appropriately handle associate issues in conjunction with Human Resources following Cohenterprises, Inc. policies.
- Comply with attendance rules and be available to work on weekdays, weekends, evenings, and holidays.
- Interview, hire, supervise, and counsel department managers in the efficient operation of their respective areas.
- Participate in community affairs and maintain a positive public image for Cohenterprises, Inc. Meet with potential and current clients and promote the hotel.
- Communicate both verbally and in writing to provide clear directions to staff.
- Physically tour and visually inspect property daily. Monitor cost control, property condition, cleanliness, and quality of products and service throughout the hotel. Maintain rapport with associates and customers.
- Monitor the progress of new development projects, renovations, changeovers, and capital expenditures projects.
- Perform all duties assigned that support the effective and efficient operation of the hotel.
Required Skills and Abilities
Performance Standards
This description is not intended to be all-inclusive, but rather it represents the typical elements and criteria considered necessary to perform the job successfully. This document is subject to change at the sole discretion of the Company.
The salary range for this position is $75,000 to $80,000 annually.
This company is an equal opportunity employer.
J-18808-Ljbffr
Salary : $75,000 - $80,000
