What are the responsibilities and job description for the Loss Prevention Supervisor position at Marriott?
Additional Information
Job Number
24217499
Job Category
Loss Prevention & Security
Location
The Westin St. Francis San Francisco on Union Square, 335 Powell St, San Francisco, California, United States, 94102
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Schedule
Full Time
Located Remotely?
Position Type
Non-Management
POSITION SUMMARY
Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard / safety inspections, investigations, interviews, and key control audits. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests / employees during emergency situations. Respond to accidents, contact EMS or administer first aid / CPR as required. Gather information and complete reports. Maintain confidentiality of reports / documents, releasing information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.
Assist management in training, motivating, and coaching employees; serve as a role model and first point of contact for the Guarantee of Fair Treatment / Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to the manager; complete safety training and certifications; ensure uniform and personal appearance are clean
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