What are the responsibilities and job description for the Veterinary Assistant/Receptionist position at Marriottsville Animal Hospital?
Join our dynamic team at Marriottsville Animal Hospital, an AAHA-accredited companion animal veterinary practice located in beautiful Howard County, Maryland. We are not your average veterinary clinic – we are passionate about animal well-being, and we go above and beyond to provide exceptional care to our furry patients.
We are looking for a skilled and compassionate individual to join our team as a Veterinary Assistant/Receptionist. The ideal candidate should possess a blend of administrative and animal care experience, along with a passion for working in a veterinary environment. This role will involve veterinary assistant duties, providing support to the medical team as needed. Additionally, the candidate will be expected to contribute to helping to manage the front desk, interacting with clients, scheduling appointments, and assisting with various administrative and housekeeping tasks.
We offer a competitive salary and benefits package including health insurance, employee discounts, paid time off, and opportunities for professional development. We value work-life balance and can offer flexible scheduling options to our dedicated team members. We are not a 24/7 care facility, therefore no overnight shifts are required. Our ideal candidate would have the availability to work some Saturdays from 8:00 – 12:00. We are offering both full and part time positions.
**Responsibilities:**
- Greet and welcome clients and their animal companions in a friendly and professional manner.
- Assist with basic veterinary procedures under the supervision of the medical team.
- Assist with restraining animals and preparing them for examinations.
- Prepare examination rooms and ensure they are clean, organized, and well-stocked.
- Manage phone calls, emails, and in-person inquiries, providing accurate information and scheduling appointments.
- Maintain client records, ensuring accuracy and completeness of information.
- Process payments and handle financial transactions with attention to detail.
- Maintain cleanliness and hygiene in the reception and waiting areas.
- Collaborate with other team members to ensure smooth clinic operations.
**Qualifications:**
- Experience working in a veterinary clinic or animal-related setting is strongly preferred.
- Experience and familiarity with veterinary assistant duties.
- Basic understanding of veterinary terminology and procedures.
- Previous experience in administrative and receptionist roles is required.
- Strong communication and interpersonal skills with the ability to empathize with clients and their pets.
- Pleasant, professional, and confident demeanor on the phone and face to face with clients
- Proficiency in computer systems and software for managing appointments and client information.
- Attention to detail and accuracy in record-keeping and data entry.
- High school diploma or equivalent; additional veterinary assistant training or certification is a plus.
**Benefits:**
- Competitive salary based on experience.
- Comprehensive benefits package, including health insurance and pet care discounts.
- Opportunity to work in a collaborative and supportive veterinary team environment.
- Ongoing professional development and training opportunities.
For more information about our clinic, please visit https://www.marriottsvillevet.com/
*Marriottsville Animal Hospital is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.]*
Job Types: Full-time, Part-time
Pay: $17.00 - $21.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- No nights
- Weekends as needed
Education:
- Associate (Preferred)
Experience:
- Veterinary: 1 year (Required)
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $17 - $21