What are the responsibilities and job description for the Senior Solutions Architect - ServiceNow position at Mars Incorporated?
Job Description :
Mars Global Services is investing in talent to create and deliver ServiceNow Product Solutions that maximize platform capabilities and deliver value at scale across the enterprise. As a Senior Solutions Architect - ServiceNow , you will lead the design and delivery of ServiceNow solutions that enhance the Associate experience, streamline service delivery, and drive digital transformation initiatives. You will act as a trusted advisor, working with cross-functional teams to build solutions that align with enterprise goals and simplify complex processes, maximizing value through a "simple, streamlined, and scalable" approach.
What are we looking for?
- 8 years of experience in ServiceNow solution architecture, product design, and implementation.
- Bachelor's degree in Computer Science, Artificial Intelligence, or a related field.
- Deep knowledge of ServiceNow's key product suites (e.g., HRSD, CSM, ITSM, FSM, Procurement, Workflow automation).
- Knowledge of ServiceNow's UX frameworks, AI-driven experiences, and process automation capabilities.
- Experience with Now Assist AI, Virtual Agent, and Next Experience frameworks.
- Strong strategic mindset with the ability to translate enterprise goals into real-world ServiceNow product solutions.
- Experience in streamlining workflows to improve end-user adoption and business efficiency.
Nice-to-Haves :
ServiceNow Certified Implementation Specialist (CIS) or Certified Application Developer (CAD).
What would be your key responsibilities?
What can you expect from Mars?
LI-LD1
LI-Hybrid
TBDDT
The base pay range for this position at commencement of employment is expected to be between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to, market location, job-related knowledge, skills, and experience. The total compensation package for this position mayalso include other elements, if eligible, including variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Eligibility for these additional elements depend on the position offered and the employee's work schedule (i.e., part-time schedule, store associate). Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.
USD 152,142.00 - USD 209,202.00
Salary : $152,142 - $209,202
