General Manager Operations

Company Overview

Established in 1952, Marsden Services offers comprehensive facility services to clients nationwide. We provide clients with high-quality and professional services including janitorial, security, HVAC, calibration, emergency response, and facility management services. Our hiring philosophy is rooted in the idea that we want our employees to grow and be successful with our organization. We believe in our employees. We invest in our employees. A career at Marsden means a career with a Company that supports your growth.

Summary

The General Manager owns the P&L and oversees all daily operations with direct responsibility for operations, sales, quality, compliance and account management. The GM directs the activities and will oversee the training and development of a team within the Washington and Oregon markets. This is a key leadership position that will work cross-functionally on operational, sales and change management initiatives to help us reach our growth goals.

Key Responsibilities

• Develops and maintains relationships of trust with property management and customer contacts at all assigned accounts and ensures customer retention
• Develops plans to monitor and improve Safety, Quality, Delivery and Cost for the operation
• Implements processes in alignment with strategic initiatives and provide a clear sense of direction and focus
• Develops and maintains customer relationships through a scheduled program of calling and meeting with all customers within the assigned region
• Collaborates regularly with divisional and national sales teams to ensure mutual operational and sales goals are achieved
• Works closely with HR and legal department to drive labor compliance within the business such as wage and hour, utilization of subcontractors, safety and training requirements
• Conducts monthly operations staff / training meetings with all Operations Managers in the region
• Interviews and recommends supervisory and management staff for positions
• Monitors operations and initiates corrective actions for abnormalities
• Encourages and promotes operating in a continuous improvement environment
• Removes production constraints; allocate human and equipment resources and direct employees to attain all established goals and enhance productivity
• Regular travel to support customers and / or sales opportunities and to expand business throughout the territory
• Uses Microsoft Office-based cost management system to audit bi-weekly budgets for all assigned accounts to include labor, supplies, and equipment
• Other duties as assigned

Skills and Qualifications

Education and Experience

Business Conduct :

AAP / EEO Statement

Marsden Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, creed, ancestry, sexual or affectional orientation, marital or veteran status, color, religion, sex, national origin, age, disability, genetics, status with regard to public assistance or any characteristic protected under federal, state or local law.

Salary : $20